SUPPORT
Plain turns Sidekick from a drafting assistant into an agent that acts
Alternatives · Support
DoneDone alternatives
The best DoneDone alternatives in Support, ranked by Sparkpulse's velocity_score.
About DoneDone
DoneDone keeps polishing its Kanban boards and shared-inbox workflows.
DoneDone is a task-tracking and shared-inbox tool, and its recent releases concentrate on board and mailbox usability: collapsible Kanban columns, new sort options, a Mailbox Kanban view, active-assignee filtering, and quieter activity feeds with actions hidden by default. Each is a focused, incremental UX improvement.
Velocity 2.5 · Last update 2d ago
Top 12 alternatives to DoneDone
Ranked by recent ship velocity. Tap any card for the full editorial breakdown, or pivot to a head-to-head.
COMMS
Respond.io absorbs WhatsApp's phone-free identity shift while thickening its AI agent.
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Thread is building an AI-and-voice-native service desk for MSPs
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Twilio hardens enterprise identity while extending compliance into healthcare
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LiveAgent runs a heavy maintenance cadence while quietly wiring in AI-agent billing
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Hatz turns its MSP AI platform into an agent-composition and phone-automation system.
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Sleekplan bets its relaunch on feedback that triages itself
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Re:amaze matures its AI support agent with testing and visibility tools
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Formbricks is hardening its 5.1 line with a steady run of backported fixes.
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HelpSpot layers AI and an MCP server onto a long-standing self-hosted help desk
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Richpanel is folding the ecommerce support stack into one inbox, integration by integration
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Kapture CX's feed is case studies and agentic-AI thought leadership, not release notes.
Frequently asked questions
What are the best alternatives to DoneDone?
The top DoneDone alternatives we currently track in Support are Plain, Respond.io, Thread, Twilio, LiveAgent, ranked by recent ship velocity.
How is this list of DoneDone alternatives ranked?
Alternatives are ranked by Sparkpulse's velocity_score — release cadence + 30-day spark count + sector-relative ship rate.
Can I compare DoneDone directly with one of these alternatives?
Yes — every card has a "Compare with DoneDone" link to a side-by-side /compare page.