Bitrix24
Bitrix24's blog explains MCP for small teams; still no product releases.
A side-by-side editorial comparison of Less Annoying CRM and Close CRM — release velocity, themes, recent moves, and the top alternatives to consider.
| Feature | Less Annoying CRM | Close CRM |
|---|---|---|
| Sector | CRM | CRM |
| Velocity score | 5.0 | 5.0 |
| Sparks · 30d | 0 | 0 |
| Top themes | small-business-crm, customer-requests, contact-records, search | sales crm, calling, ai assistant, caller id |
| Last editorial update | 9d ago | 4d ago |
| Website | — | Visit → |
Less Annoying CRM lets users pin notes to the top of a contact
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
Close turns caller ID into an automatic choice with Local Presence.
Close is shipping on three tracks: the Chloe assistant, calling, and admin controls. In November the calling side moved most, with Local Presence picking a recognized or local-looking number for each call and text, and outbound calls now playing a tone while they connect. Chloe Chat is generally available and draws charts on request, and October brought object renaming and a central Security page with OIDC SSO.
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
The work stays on the daily record view: making the current state of a client easier to see as history grows. No AI, pricing or integration moves appear in the entries.
More small record-view and search features, either one at a time or as another bundle, are the likely next step.
Close is shipping on three tracks: the Chloe assistant, calling, and admin controls. In November the calling side moved most, with Local Presence picking a recognized or local-looking number for each call and text, and outbound calls now playing a tone while they connect. Chloe Chat is generally available and draws charts on request, and October brought object renaming and a central Security page with OIDC SSO.
Calling and texting are getting the kind of automation Chloe brought to search and reporting, with Close making choices reps used to make by hand. The admin work points at larger teams that need renamed objects and central access control.
Expect more calling features that remove manual steps, such as number management or call outcome handling, alongside further Chloe chart and action types.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Less Annoying CRM or Close CRM.
Bitrix24's blog explains MCP for small teams; still no product releases.
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
folk adds a command panel and quick-add tasks after its agent-era repositioning.
folk now pitches itself as the CRM for the agent era.
See all Less Annoying CRM alternatives → · See all Close CRM alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
They serve adjacent needs but don't currently overlap on shipped themes. Less Annoying CRM and Close CRM are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Less Annoying CRM and Close CRM are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Less Annoying CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Less Annoying CRM alternatives" section above for the current picks, or visit /alternatives/less-annoying-crm for the full list with editorial commentary on each.
Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.