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Folk

CRM
Velocity6.3

Collaborative CRM for relationship management with smart contact enrichment

Folk launched an MCP server and a mobile app in the same summer — two distinct distribution bets at once.

crmmcpmobileai-automationsalescontact-management
Current state
Folk shipped MCP integration twice in this window: the original Meet folk MCP in July (connecting CRM data to AI assistants) and a follow-on folk MCP feature that turns interaction history into AI-queryable insights. The mobile app launch — Contacts by folk — with talk-to-text and a business card scanner positions folk as a capture tool in the field, not just a desktop CRM. The Interactions API beta opens the data layer to external builders.
Where it's heading
Folk is building a CRM designed for AI-native workflows: MCP for AI assistant connectivity, talk-to-text for frictionless capture, and the Interactions API for developers who want to build on top of the sales data. The Auto-fill AI (April) and MCP launches together suggest folk is positioning as the CRM that does the data work automatically rather than requiring manual entry.
Prediction
The Interactions API graduating from beta — with full read/write access to CRM data — would enable folk to power third-party AI sales tools and outbound automation workflows, expanding beyond the native product.

Recent moves

  1. 13d ago

    Task updates that keep your team moving

  2. 15d ago

    folk MCP turns interactions into insight

    ⚡ SPARK

    folk MCP's latest expansion connects interaction history — the full record of conversations, meetings, and touchpoints — to AI assistants, turning the CRM's relationship data into a queryable context layer for AI tools. It extends the original MCP integration from contact lookup to sales intelligence.

  3. 22d ago

    Capture the conversation while it’s fresh

    Talk-to-text in the Contacts mobile app lets reps dictate notes immediately after a conversation, reducing the time between the interaction and CRM capture — a practical improvement for field sales where typing while moving is impractical.

  4. 1mo ago

    New business card scanner on mobile

    A business card scanner that imports contacts directly to folk addresses a common field-sales workflow — collecting cards at events and entering them later — by making the import instant and mobile-native.

  5. 1mo ago

    Join our new beta for Interactions API

    The Interactions API beta opens folk's sales interaction data to external developers — building tools on top of the CRM's most valuable asset, the history of customer touchpoints. Beta access signals this is early but directionally committed.

  6. 2mo ago

    Introducing Contacts by folk, our Mobile app

    Contacts by folk — the mobile CRM app — launched as a standalone product for capturing and closing deals on the go. Launching a mobile app is a significant distribution investment; it makes folk accessible to field sales reps whose primary device is a phone.