Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
Comparison · CRM
Close CRM vs Bitrix24
A side-by-side editorial comparison of Close CRM and Bitrix24 — release velocity, themes, recent moves, and the top alternatives to consider.
Close CRM vs Bitrix24: at a glance
What is Close CRM?
Close turns caller ID into an automatic choice with Local Presence.
Close is shipping on three tracks: the Chloe assistant, calling, and admin controls. In November the calling side moved most, with Local Presence picking a recognized or local-looking number for each call and text, and outbound calls now playing a tone while they connect. Chloe Chat is generally available and draws charts on request, and October brought object renaming and a central Security page with OIDC SSO.
What is Bitrix24?
Bitrix24's blog explains MCP for small teams; still no product releases.
The tracked Bitrix24 feed remains blog content for agencies, consultants and small teams. Recent guides cover what happens to workflows when AI credits run out, where AI agents pay off first and how to scope an agent's access. None of the recent entries describes a product release.
Close CRM vs Bitrix24: editorial side-by-side
Close CRM
5.0CRM
Close turns caller ID into an automatic choice with Local Presence.
◆ Current state
Close is shipping on three tracks: the Chloe assistant, calling, and admin controls. In November the calling side moved most, with Local Presence picking a recognized or local-looking number for each call and text, and outbound calls now playing a tone while they connect. Chloe Chat is generally available and draws charts on request, and October brought object renaming and a central Security page with OIDC SSO.
◆ Where it's heading
Calling and texting are getting the kind of automation Chloe brought to search and reporting, with Close making choices reps used to make by hand. The admin work points at larger teams that need renamed objects and central access control.
◆ Prediction
Expect more calling features that remove manual steps, such as number management or call outcome handling, alongside further Chloe chart and action types.
Bitrix24
5.0CRM
Bitrix24's blog explains MCP for small teams; still no product releases.
◆ Current state
The tracked Bitrix24 feed remains blog content for agencies, consultants and small teams. Recent guides cover what happens to workflows when AI credits run out, where AI agents pay off first and how to scope an agent's access. None of the recent entries describes a product release.
◆ Where it's heading
The content has shifted from software roundups toward AI agents, which may preview the product's own messaging, but no shipped feature appears in the entries.
◆ Prediction
Without release notes in this feed, the product's next move is unclear; expect more agent-themed guides.
Alternatives to Close CRM and Bitrix24
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Close CRM or Bitrix24.
Twenty
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
IntegCRM
IntegCRM adds document folders, turning back to client records after two email releases.
See all Close CRM alternatives → · See all Bitrix24 alternatives →
Recent activity from Close CRM and Bitrix24
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 1d agoBitrix24MCP, Explained Without the Jargon: Letting Your AI Assistant Work Inside Your Systems
- 2d agoBitrix24AI Credits Explained: What Happens to Your Workflows When the Quota Runs Out
- 3d agoBitrix24Where AI Agents Actually Pay Off First in a Small Company
- 3d agoBitrix24Giving an AI Agent Access: Scope, Guardrails, and the Things It Must Never Touch
- 5d agoClose CRMHear a tone while outbound calls connect
- 5d agoBitrix24Workflow Automation: Definition and Examples
- 9d agoClose CRMLocal Presence
- 9d agoBitrix24Best Website Builder for 2027
- 10d agoClose CRMAsk Chloe to create donut and horizontal line charts
- 16d agoClose CRMRename Leads, Contacts, and Opportunities
- 25d agoClose CRMChloe Chat is out of beta for all Close customers
- 1mo agoClose CRMClose adds a central Security page and OIDC single sign-on
Frequently asked questions
What is the difference between Close CRM and Bitrix24?
They serve adjacent needs but don't currently overlap on shipped themes. Close CRM and Bitrix24 are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Close CRM better than Bitrix24?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Close CRM and Bitrix24 are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Close CRM?
Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.
What are the best alternatives to Bitrix24?
Top Bitrix24 alternatives in CRM are ranked by recent ship velocity. Browse the "Bitrix24 alternatives" section above for the current picks, or visit /alternatives/bitrix24 for the full list with editorial commentary on each.