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Folk

CRM
Velocity5.0

Collaborative CRM for teams with relationship management and pipeline tracking.

www.folk.app ↗

folk adds a command panel and quick-add tasks after its agent-era repositioning.

crmmcpai-agentsenrichmentproductivity
◆Current state
folk is a lightweight relationship CRM that widened its surface through the summer and autumn with a mobile app, Tasks, an Interactions API, an MCP connector with bulk writes, enrichment in the API and EU data residency. Call recording left beta on November 10, days after folk recast itself as 'The CRM for the agent era'. The 12 November release adds a command panel and quick-add tasks; the post gives little more detail.
◆Where it's heading
Releases alternate between agent access (MCP writes, API enrichment) and everyday usability for sales reps (calling, French, now shortcuts). The positioning says agents, but most shipped work still serves the person doing the selling.
◆Prediction
Expect further MCP and API coverage of folk's objects, likely tasks and calls, so agents can act on the same loop reps use. The thin recent posts make timing unclear.

◆Recent moves

  1. 2d ago

    folk adds a command panel and quick-add tasks

    A command panel and quick-add tasks speed up everyday navigation and follow-ups, though the post lists little beyond the headline. It continues folk's run of usability work for reps alongside its agent-facing API and MCP features.

  2. 4d ago

    Phone call recording out of beta

    Call recording leaves the beta it entered in October, so the phone loop of finding a number, calling and recording now sits fully inside folk. A graduation, not a new capability.

  3. 8d ago

    folk repositions as a CRM that feeds AI agents

    A one-line positioning post recasts folk as a CRM whose data feeds AI agents. It names no new feature, but it formalizes the direction set by October's bulk MCP writes and API enrichment.

  4. 16d ago

    Your CRM can now enrich contacts on its own

    The folk API and MCP now include enrichment, per a one-line note. After bulk writes in October, agents can complete contact records as well as create them.

  5. 18d ago

    folk in French

    folk's interface is now available in French. Coming a month after EU data residency, it follows through on the European push and lowers adoption friction for French-speaking sales teams.

  6. 25d ago

    Introducing bulk actions in folk MCP

    The MCP connector moves from reading interactions to writing: AI agents can now create and update CRM records in bulk. The note is a one-liner, but it extends September's MCP launch into a two-way interface.