Bitrix24
Bitrix24's blog explains MCP for small teams; still no product releases.
Comparison · CRM
IntegCRM vs Close CRM
A side-by-side editorial comparison of IntegCRM and Close CRM — release velocity, themes, recent moves, and the top alternatives to consider.
IntegCRM vs Close CRM: at a glance
What is IntegCRM?
IntegCRM adds document folders, turning back to client records after two email releases.
IntegCRM ships roughly one feature a month across invoices, bookings, forms and marketing email. The newest release lets users organize a client's documents into folders, after a pre-send spam check and mobile view controls in the email builder. The posts are headline-only with category tags, so the depth of each change is not visible.
What is Close CRM?
Close turns caller ID into an automatic choice with Local Presence.
Close is shipping on three tracks: the Chloe assistant, calling, and admin controls. In November the calling side moved most, with Local Presence picking a recognized or local-looking number for each call and text, and outbound calls now playing a tone while they connect. Chloe Chat is generally available and draws charts on request, and October brought object renaming and a central Security page with OIDC SSO.
IntegCRM vs Close CRM: editorial side-by-side
IntegCRM
5.0CRM
IntegCRM adds document folders, turning back to client records after two email releases.
◆ Current state
IntegCRM ships roughly one feature a month across invoices, bookings, forms and marketing email. The newest release lets users organize a client's documents into folders, after a pre-send spam check and mobile view controls in the email builder. The posts are headline-only with category tags, so the depth of each change is not visible.
◆ Where it's heading
The recent run of releases points at email marketing as the active build area, after a year spent on invoicing and bookings. Back-to-back email-builder releases suggest IntegCRM wants campaigns to work inside the CRM without a separate email tool.
◆ Prediction
More email-builder work looks likely, plausibly deliverability or campaign reporting, though the headline-only changelog makes the specifics hard to call.
Close CRM
5.0CRM
Close turns caller ID into an automatic choice with Local Presence.
◆ Current state
Close is shipping on three tracks: the Chloe assistant, calling, and admin controls. In November the calling side moved most, with Local Presence picking a recognized or local-looking number for each call and text, and outbound calls now playing a tone while they connect. Chloe Chat is generally available and draws charts on request, and October brought object renaming and a central Security page with OIDC SSO.
◆ Where it's heading
Calling and texting are getting the kind of automation Chloe brought to search and reporting, with Close making choices reps used to make by hand. The admin work points at larger teams that need renamed objects and central access control.
◆ Prediction
Expect more calling features that remove manual steps, such as number management or call outcome handling, alongside further Chloe chart and action types.
Alternatives to IntegCRM and Close CRM
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either IntegCRM or Close CRM.
Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
Twenty
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
See all IntegCRM alternatives → · See all Close CRM alternatives →
Recent activity from IntegCRM and Close CRM
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 5d agoClose CRMHear a tone while outbound calls connect
- 8d agoIntegCRMOrganize your client’s documents using folders
- 9d agoClose CRMLocal Presence
- 10d agoClose CRMAsk Chloe to create donut and horizontal line charts
- 16d agoIntegCRMPre-send Spam Check
- 16d agoClose CRMRename Leads, Contacts, and Opportunities
- 19d agoIntegCRMMobile View Controls: Email on Small Screens
- 25d agoClose CRMChloe Chat is out of beta for all Close customers
- 1mo agoClose CRMClose adds a central Security page and OIDC single sign-on
- 1mo agoIntegCRMNew Big Feature: Invoice Custom Layouts
- 2mo agoIntegCRMChangelog index page (no release content)
- 2mo agoIntegCRMCustom Fields Grouping and Bulk Actions
Frequently asked questions
What is the difference between IntegCRM and Close CRM?
They serve adjacent needs but don't currently overlap on shipped themes. IntegCRM and Close CRM are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is IntegCRM better than Close CRM?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. IntegCRM and Close CRM are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to IntegCRM?
Top IntegCRM alternatives in CRM are ranked by recent ship velocity. Browse the "IntegCRM alternatives" section above for the current picks, or visit /alternatives/integcrm for the full list with editorial commentary on each.
What are the best alternatives to Close CRM?
Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.