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Comparison · Support
Canny vs Formbricks
A side-by-side editorial comparison of Canny and Formbricks — release velocity, themes, recent moves, and the top alternatives to consider.
Canny vs Formbricks: at a glance
| Feature | Canny | Formbricks |
|---|---|---|
| Sector | Support | Support |
| Velocity score | 7.5 | 6.3 |
| Sparks · 30d | 0 | 1 |
| Top themes | feedback-capture, autopilot, slack, conversational-agent | open-source, surveys, commercial-pivot, self-hosted |
| Last editorial update | 1mo ago | 6h ago |
| Website | — | Visit → |
What is Canny?
Canny keeps moving feedback capture out of Canny — now it answers to a mention in Slack
Canny's releases converge on one thing: getting feedback into the system without anyone opening the product. Autopilot now ingests external calls through Fireflies, Fathom and Grain, links them to Salesforce and HubSpot opportunities, and dedupes into existing ideas. The August 13 release replaces the Slack slash commands with an @Canny mention that captures feedback from any thread in plain language, creates ideas, insights, users and companies, and edits fields. Alongside that, the platform work is administrative: view sharing with access levels, Linear project links, and the reporting rebuild that ties ideas to revenue.
What is Formbricks?
Formbricks 6.0 RC cycle reveals commercial hardening: lower self-hosted cap, MCP OAuth, and Act as Beta
Formbricks is deep in the 6.0 release candidate cycle, with rc.5 landing today. The rc.1 drop was the meaningful one: the platform renamed its analytics module (Unify → Analyze), promoted Act to Beta status, lowered the unlicensed self-hosted workspace cap from unlimited to 1, and added MCP OAuth support. The 5.x maintenance branch is receiving parallel SSO and Redis fixes. The combined picture is a product tightening its commercial model ahead of a major version.
Canny vs Formbricks: editorial side-by-side
Canny
7.5SUPPORT
Canny keeps moving feedback capture out of Canny — now it answers to a mention in Slack
◆ Current state
Canny's releases converge on one thing: getting feedback into the system without anyone opening the product. Autopilot now ingests external calls through Fireflies, Fathom and Grain, links them to Salesforce and HubSpot opportunities, and dedupes into existing ideas. The August 13 release replaces the Slack slash commands with an @Canny mention that captures feedback from any thread in plain language, creates ideas, insights, users and companies, and edits fields. Alongside that, the platform work is administrative: view sharing with access levels, Linear project links, and the reporting rebuild that ties ideas to revenue.
◆ Where it's heading
The product is separating capture from the tool. Every recent release either adds a place feedback can arrive from or removes a step between hearing something and it being recorded, with Autopilot doing the deduping in the middle. The reporting rebuild is the other half of the same argument — capture everything, then price it in renewal and pipeline revenue rather than votes. What is left thin is anything that changes how teams decide once the data is in.
◆ Prediction
Expect more capture surfaces on the same pattern — additional meeting and support tools feeding Autopilot, and the Slack agent gaining the read and reporting actions it currently lacks.
Formbricks
6.3SUPPORT
Formbricks 6.0 RC cycle reveals commercial hardening: lower self-hosted cap, MCP OAuth, and Act as Beta
◆ Current state
Formbricks is deep in the 6.0 release candidate cycle, with rc.5 landing today. The rc.1 drop was the meaningful one: the platform renamed its analytics module (Unify → Analyze), promoted Act to Beta status, lowered the unlicensed self-hosted workspace cap from unlimited to 1, and added MCP OAuth support. The 5.x maintenance branch is receiving parallel SSO and Redis fixes. The combined picture is a product tightening its commercial model ahead of a major version.
◆ Where it's heading
Formbricks is moving from open-source survey tool toward a commercially-gated platform with a more restricted self-hosted tier. The workspace cap reduction, contacts entitlement gating, and enrichment status indicators signal a deliberate push toward cloud and licensed deployments. The MCP OAuth addition keeps it relevant to AI tooling. The 6.0 release will likely formalize the Analyze/Act module split as the product's positioning around feedback intelligence, not just survey collection.
◆ Prediction
6.0 stable release is imminent given the rapid rc cycle. Expect commercial tier differentiation (Act features gated on license) to become clearer once the stable drops, and for the self-hosted community to feel the workspace cap immediately.
Alternatives to Canny and Formbricks
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Canny or Formbricks.
SolarWinds Service Desk
SolarWinds Service Desk is loading its Labs pipeline with native Entra ID automation, IT asset tracking, and compliance-ready task management.
Freshchat
Freshchat keeps product moves off the public record — changelog offers nothing to track.
Freshdesk
Freshdesk's changelog feed contains only marketing copy — no substantive release data available.
TeamViewer
TeamViewer's scraped feed contains only community marketing fragments—no actual release data.
LiveAgent
LiveAgent launches Svelte 5 frontend migration and multi-model AI simultaneously.
See all Canny alternatives → · See all Formbricks alternatives →
Recent activity from Canny and Formbricks
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 7h agoFormbricks6.0.0 RC5: Helm Envoy safeguards
- 8h agoFormbricks6.0.0 RC4: Gateway API v1.5 support
- 10h agoFormbricks6.0.0 RC3: bug fixes and trial duration A/B test
- 6d agoFormbricks6.0.0 RC2: AuthZed health CLI fix
- 6d agoFormbricks6.0.0 RC1: commercial hardening, Act Beta, self-hosted cap ⚡
- 13d agoFormbricks5.4.2 RC1: Redis reliability backports
- 1mo agoCanny@Canny in Slack ⚡
- 1mo agoCannyFireflies.ai for Autopilot
- 1mo agoCannyFathom and Grain for Autopilot
- 1mo agoCannyView sharing
- 1mo agoCannyUpgraded reporting tab ⚡
- 2mo agoCannyLink Canny Ideas to Linear Projects
Frequently asked questions
What is the difference between Canny and Formbricks?
They serve adjacent needs but don't currently overlap on shipped themes. Canny is currently shipping more aggressively (velocity 7.5 vs 6.3), with 0 editorial sparks in the last 30 days against 1. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Canny better than Formbricks?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Canny is currently shipping more aggressively (velocity 7.5 vs 6.3), with 0 editorial sparks in the last 30 days against 1. For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
What are the best alternatives to Canny?
Top Canny alternatives in Support are ranked by recent ship velocity. Browse the "Canny alternatives" section above for the current picks, or visit /alternatives/canny for the full list with editorial commentary on each.
What are the best alternatives to Formbricks?
Top Formbricks alternatives in Support are ranked by recent ship velocity. Browse the "Formbricks alternatives" section above for the current picks, or visit /alternatives/formbricks for the full list with editorial commentary on each.