Gold Vision CRM
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Comparison · CRM
Planhat vs Easy!Appointments
A side-by-side editorial comparison of Planhat and Easy!Appointments — release velocity, themes, recent moves, and the top alternatives to consider.
Planhat vs Easy!Appointments: at a glance
What is Planhat?
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
What is Easy!Appointments?
Easy!Appointments 1.6 lands video conferencing, GDPR tools, and a serious security overhaul across its CalDAV and booking stack.
Easy!Appointments, an open-source self-hosted scheduler, is shipping its 1.6 major version through a long pre-release cycle that has introduced Jitsi and Google Meet integration, CAPTCHA and ALTCHA anti-abuse protection, GDPR features, and a rebuilt CalDAV synchronization stack. The 1.6.1 security hardening pre-release then landed a concentrated batch of serious vulnerability fixes: LDAP injection in directory search, SSRF in CalDAV URL handling, cross-account appointment takeover, provider credential exposure to secretary accounts, and CAPTCHA bypass — a set that suggests the expanded surface area of 1.6.0 brought corresponding security debt.
Planhat vs Easy!Appointments: editorial side-by-side
Planhat
5.0CRM
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
◆ Current state
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
◆ Where it's heading
The product is moving from a health-score-and-playbook CS platform toward a low-code automation backbone for customer-success orgs. Recent additions of frontier LLMs (Claude Sonnet/Opus 4.6, GPT 5.4) into AI Automation steps, combined with portal-creation building blocks, position Planhat as a CS workflow engine that runs without per-account human babysitting.
◆ Prediction
Expect more native AI step types (action-taking, deeper retrieval), OAuth graduating out of Labs into the standard integrations surface, and continued investment in automation observability — failure analytics, retry policies, version history.
Easy!Appointments 1.6 lands video conferencing, GDPR tools, and a serious security overhaul across its CalDAV and booking stack.
◆ Current state
Easy!Appointments, an open-source self-hosted scheduler, is shipping its 1.6 major version through a long pre-release cycle that has introduced Jitsi and Google Meet integration, CAPTCHA and ALTCHA anti-abuse protection, GDPR features, and a rebuilt CalDAV synchronization stack. The 1.6.1 security hardening pre-release then landed a concentrated batch of serious vulnerability fixes: LDAP injection in directory search, SSRF in CalDAV URL handling, cross-account appointment takeover, provider credential exposure to secretary accounts, and CAPTCHA bypass — a set that suggests the expanded surface area of 1.6.0 brought corresponding security debt.
◆ Where it's heading
The 1.6 release line is expanding Easy!Appointments from a simple booking page into a more complete scheduling platform: video conferencing links, richer calendar sync, GDPR compliance tooling, and hardened multi-provider access controls all move it closer to commercial alternatives. The security work in 1.6.1-beta.1 is as important as the features — self-hosted deployments that serve real customer data need these fixes before anyone should run 1.6 in production.
◆ Prediction
A stable 1.6.1 release is the next step, clearing the pre-release label once the security fixes are confirmed across the beta testing community. After that, the CalDAV and video conferencing integrations will likely expand — CalDAV push notifications or two-way Google Calendar sync are the natural follow-ons.
Alternatives to Planhat and Easy!Appointments
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Planhat or Easy!Appointments.
Twenty
Twenty's sprint through v2.39-v2.40 stabilizes yarn pull and relicenses UI components as MIT.
Close CRM
Close is systematically expanding Chloe from Q&A into an operational CRM layer
Lime Connect
Lime Connect adds time-based workflow triggers and interactive UI elements for its AI Agent, deepening its bet on AI-augmented customer communication.
Streak
Streak wires automations to email and call activity, turning Gmail CRM into an event-driven workflow engine.
Snov.io
Snov.io adds ChatGPT and Claude AI, then ships AI-powered web enrichment in consecutive monthly drops
See all Planhat alternatives → · See all Easy!Appointments alternatives →
Recent activity from Planhat and Easy!Appointments
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 9d agoEasy!AppointmentsEasy!Appointments 1.6.1-beta.1: Security hardening and CalDAV polish ⚡
- 28d agoEasy!Appointments1.6.1-alpha.1
- 4mo agoPlanhatSet up advanced Task dependencies in Workflows
- 4mo agoPlanhatOAuth connections now available in Labs
- 4mo agoPlanhatOAuth connections now available in Labs (duplicate)
- 4mo agoPlanhatInsert live company fields into Dashboards and Presentations
- 4mo agoPlanhatAutomate Portal setup end-to-end for every customer
- 5mo agoPlanhatSync email attachments and subfolders from Outlook into Planhat
- 5mo agoEasy!AppointmentsEasy!Appointments 1.6.0-beta.2: Video conferencing, CAPTCHA, GDPR, and CalDAV ⚡
- 6mo agoEasy!Appointments1.6.0-beta.1
- 6mo agoEasy!Appointments1.6.0-alpha.1
- 1y agoEasy!Appointments1.5.2-beta.1
Frequently asked questions
What is the difference between Planhat and Easy!Appointments?
They serve adjacent needs but don't currently overlap on shipped themes. Easy!Appointments is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Planhat better than Easy!Appointments?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Easy!Appointments is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Planhat?
Top Planhat alternatives in CRM are ranked by recent ship velocity. Browse the "Planhat alternatives" section above for the current picks, or visit /alternatives/planhat for the full list with editorial commentary on each.
What are the best alternatives to Easy!Appointments?
Top Easy!Appointments alternatives in CRM are ranked by recent ship velocity. Browse the "Easy!Appointments alternatives" section above for the current picks, or visit /alternatives/easyappointments for the full list with editorial commentary on each.