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Comparison · CRM

Planhat vs Twenty

A side-by-side editorial comparison of Planhat and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.

Planhat vs Twenty: at a glance

FeaturePlanhatTwenty
SectorCRMCRM
Velocity score5.010.0
Sparks · 30d00
Top themescustomer success, workflow automation, ai automations, portalsdeveloper-tooling, open-source, workflow-automation, crm
Last editorial update4mo ago4d ago
WebsiteVisit →Visit →

What is Planhat?

Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.

Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.

Read the full Planhat trajectory →

What is Twenty?

Twenty's sprint through v2.39-v2.40 stabilizes yarn pull and relicenses UI components as MIT.

Twenty is in a rapid patch cadence — multiple releases per day — focused on two parallel workstreams: hardening the yarn twenty pull code-sync command and cleaning up a licensing inconsistency. The twenty-ui package has been republished under MIT to resolve a stale AGPL dependency that blocked commercial use of the UI component library. Most patches are internal infrastructure fixes.

Read the full Twenty trajectory →

Planhat vs Twenty: editorial side-by-side

Planhat logo5.0

Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.

◆ Current state

Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.

◆ Where it's heading

The product is moving from a health-score-and-playbook CS platform toward a low-code automation backbone for customer-success orgs. Recent additions of frontier LLMs (Claude Sonnet/Opus 4.6, GPT 5.4) into AI Automation steps, combined with portal-creation building blocks, position Planhat as a CS workflow engine that runs without per-account human babysitting.

◆ Prediction

Expect more native AI step types (action-taking, deeper retrieval), OAuth graduating out of Labs into the standard integrations surface, and continued investment in automation observability — failure analytics, retry policies, version history.

T10.0

Twenty's sprint through v2.39-v2.40 stabilizes yarn pull and relicenses UI components as MIT.

◆ Current state

Twenty is in a rapid patch cadence — multiple releases per day — focused on two parallel workstreams: hardening the yarn twenty pull code-sync command and cleaning up a licensing inconsistency. The twenty-ui package has been republished under MIT to resolve a stale AGPL dependency that blocked commercial use of the UI component library. Most patches are internal infrastructure fixes.

◆ Where it's heading

The yarn twenty pull feature (write an installed application back to source code) is the main forward-looking investment in this window. The v2.40.0 fix completing the 'not exported yet' list shows this feature is being actively hardened for production use. With the MIT relicense of the UI components, the conditions for third-party developers building on top of Twenty's frontend are cleaner.

◆ Prediction

The pull/export workflow will reach stability around v2.41-v2.42, with export coverage for the currently unsupported types (roles, permissions, logic functions) arriving in subsequent patches. The MIT relicense may accelerate third-party component usage once it propagates through dependent registries.

Alternatives to Planhat and Twenty

Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Planhat or Twenty.

See all Planhat alternatives → · See all Twenty alternatives →

Recent activity from Planhat and Twenty

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 4d agoTwentyTwenty v2.40.0: pull sync page now lists all unexported kinds
  2. 5d agoTwentyTwenty SDK v2.40.0 — twenty-ui relicensed MIT, resolves AGPL conflict
  3. 6d agoTwentytwenty/v2.39.5
  4. 6d agoTwentyTwenty UI v1.0.0-alpha.2 — relicensed MIT
  5. 6d agoTwentytwenty/v2.39.4
  6. 7d agoTwentytwenty/v2.39.3
  7. 4mo agoPlanhatSet up advanced Task dependencies in Workflows
  8. 4mo agoPlanhatOAuth connections now available in Labs
  9. 4mo agoPlanhatOAuth connections now available in Labs (duplicate)
  10. 4mo agoPlanhatInsert live company fields into Dashboards and Presentations
  11. 4mo agoPlanhatAutomate Portal setup end-to-end for every customer
  12. 5mo agoPlanhatSync email attachments and subfolders from Outlook into Planhat

Frequently asked questions

What is the difference between Planhat and Twenty?

They serve adjacent needs but don't currently overlap on shipped themes. Twenty is currently shipping more aggressively (velocity 10.0 vs 5.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Planhat better than Twenty?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Twenty is currently shipping more aggressively (velocity 10.0 vs 5.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.

What are the best alternatives to Planhat?

Top Planhat alternatives in CRM are ranked by recent ship velocity. Browse the "Planhat alternatives" section above for the current picks, or visit /alternatives/planhat for the full list with editorial commentary on each.

What are the best alternatives to Twenty?

Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty for the full list with editorial commentary on each.