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Comparison · CRM
HubSpot vs Phorest
A side-by-side editorial comparison of HubSpot and Phorest — release velocity, themes, recent moves, and the top alternatives to consider.
HubSpot vs Phorest: at a glance
What is HubSpot?
HubSpot is in roundup-cadence mode after Spring Spotlight, polishing Commerce Hub and integrations.
HubSpot just closed Spring Spotlight (Contracts went public, AI playbooks shipped) and the recent stretch is mostly digestive: an April product-updates rollup, a sandbox-sunset deadline extension, two near-identical Commerce Hub QoL roundups, and a Smart-CRM narrative on cross-tool data. The most concrete shipment in the window is a free HubSpot for Google Sheets extension that brings record reads/writes into a sheet sidebar.
What is Phorest?
Phorest keeps handing salon owners the settings they used to phone support about
Phorest is salon and clinic management software shipping small, well-scoped changes every week or two, written in the voice of the front desk. The recent run is dominated by giving owners control they previously had to request: adding product brands without contacting Phorest, per-staff-per-service pricing, per-staff online booking visibility, and finer permissions on who may edit service versus retail prices. Around that sit operational tools like geofenced clock-in on the mobile app.
HubSpot vs Phorest: editorial side-by-side
HubSpot
5.0CRMMARKETING
HubSpot is in roundup-cadence mode after Spring Spotlight, polishing Commerce Hub and integrations.
◆ Current state
HubSpot just closed Spring Spotlight (Contracts went public, AI playbooks shipped) and the recent stretch is mostly digestive: an April product-updates rollup, a sandbox-sunset deadline extension, two near-identical Commerce Hub QoL roundups, and a Smart-CRM narrative on cross-tool data. The most concrete shipment in the window is a free HubSpot for Google Sheets extension that brings record reads/writes into a sheet sidebar.
◆ Where it's heading
Two arcs are visible. Commerce Hub is steadily maturing — Contracts went public, sales-rep and admin QoL keeps shipping in roundups, and HubSpot is positioning Smart CRM as the data backbone underneath. Integrations continue to spread (TikTok native, Google Sheets), pulling more upstream tooling into the CRM rather than the other way around. The legacy sandbox sunset getting pushed back suggests customer migration is still slower than HubSpot wants.
◆ Prediction
Expect Contracts to move from public beta toward GA, more Commerce Hub QoL drops as the post-Spotlight feature backlog ships, and additional native integrations following the TikTok pattern (likely another major social channel). The legacy sandbox migration will probably get a second deadline if the current one isn't met.
Phorest
5.0CRM
Phorest keeps handing salon owners the settings they used to phone support about
◆ Current state
Phorest is salon and clinic management software shipping small, well-scoped changes every week or two, written in the voice of the front desk. The recent run is dominated by giving owners control they previously had to request: adding product brands without contacting Phorest, per-staff-per-service pricing, per-staff online booking visibility, and finer permissions on who may edit service versus retail prices. Around that sit operational tools like geofenced clock-in on the mobile app.
◆ Where it's heading
The through-line is decentralising configuration to the salon and making the booking model match how these businesses actually run. Nearly every recent release either removes a support ticket or lets one staff member be treated differently from another — different price, different online availability, different qualifications. The multi-service booking flow extends the same thinking to the client-facing side, where a visit involving two practitioners was previously modelled as an edge case.
◆ Prediction
Per-staff settings have now landed for price, online visibility and qualifications separately; the obvious next step is a single staff-level view that shows all three together, since the release notes already admit owners are hopping between screens to check them.
Alternatives to HubSpot and Phorest
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either HubSpot or Phorest.
Twenty
Twenty's sprint through v2.39-v2.40 stabilizes yarn pull and relicenses UI components as MIT.
Close CRM
Close is systematically expanding Chloe from Q&A into an operational CRM layer
Lime Connect
Lime Connect adds time-based workflow triggers and interactive UI elements for its AI Agent, deepening its bet on AI-augmented customer communication.
Easy!Appointments
Easy!Appointments 1.6 lands video conferencing, GDPR tools, and a serious security overhaul across its CalDAV and booking stack.
Streak
Streak wires automations to email and call activity, turning Gmail CRM into an event-driven workflow engine.
See all HubSpot alternatives → · See all Phorest alternatives →
Recent activity from HubSpot and Phorest
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 15d agoPhorestBooking multiple services with multiple staff? Now way easier to mix up who's doing what 💇
- 20d agoPhorestChoose which team members show up for online bookings — service by service
- 26d agoPhorestPermissions to change service / retail prices
- 29d agoPhorestAdd New Brands
- 29d agoPhorestPricing just got personal
- 1mo agoPhorestGeofencing Clock In/Out on Phorest Go
- 4mo agoHubSpotRelease Notes: April Product Updates
- 4mo agoHubSpotLegacy Standard Sandbox sunset deadline pushed back
- 4mo agoHubSpotSmart CRM positioning post — connecting customer data across hubs
- 4mo agoHubSpotCommerce Hub Release Roundup #4: Quality‑of‑Life Wins for HubSpot Admins
- 4mo agoHubSpotQuality‑of‑Life Wins for Sales reps & HubSpot Admins (Commerce Round up #4)
- 5mo agoHubSpotHubSpot for Google Sheets™ is here
Frequently asked questions
What is the difference between HubSpot and Phorest?
They serve adjacent needs but don't currently overlap on shipped themes. HubSpot and Phorest are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is HubSpot better than Phorest?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. HubSpot and Phorest are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to HubSpot?
Top HubSpot alternatives in CRM are ranked by recent ship velocity. Browse the "HubSpot alternatives" section above for the current picks, or visit /alternatives/hubspot for the full list with editorial commentary on each.
What are the best alternatives to Phorest?
Top Phorest alternatives in CRM are ranked by recent ship velocity. Browse the "Phorest alternatives" section above for the current picks, or visit /alternatives/phorest for the full list with editorial commentary on each.