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Comparison · CRM
Kommo vs Twenty
A side-by-side editorial comparison of Kommo and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
Kommo vs Twenty: at a glance
What is Kommo?
Kommo's developer API keeps widening its grip on chat channels and Salesbots
Kommo is a messenger-first CRM, and its developer changelog is a steady run of API additions around conversations. July brought a conversations list endpoint, an outgoing-message webhook and a Chats API add-on for reading and sending messages in external chats, followed by file attachments on message sending. Since then the changes have been smaller: a lead subscribers endpoint, a widget method that opens its own settings modal, and documentation on tying sources to chat channels through origin_code.
What is Twenty?
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
Twenty 2.58.0 on November 13 rebuilt how access works: role permissions now compile into row-level rules, legacy per-user permissions are gone and the old workflow object is dropped, all flagged as breaking. The same release adds a workflow step that calls MCP tools, self-service two-factor backup codes and stricter SAML checks. Patches 2.58.1 and 2.58.2 then stopped existing accounts from joining a workspace through SSO without an invitation first.
Kommo vs Twenty: editorial side-by-side
Kommo
2.5CRM
Kommo's developer API keeps widening its grip on chat channels and Salesbots
◆ Current state
Kommo is a messenger-first CRM, and its developer changelog is a steady run of API additions around conversations. July brought a conversations list endpoint, an outgoing-message webhook and a Chats API add-on for reading and sending messages in external chats, followed by file attachments on message sending. Since then the changes have been smaller: a lead subscribers endpoint, a widget method that opens its own settings modal, and documentation on tying sources to chat channels through origin_code.
◆ Where it's heading
The API is being opened up so integrators can drive Kommo's chat inbox and Salesbot automation from outside, not just sync CRM records. The pace has slowed from July's batch of chat endpoints to documentation clarifications and single endpoints.
◆ Prediction
The entries point to more endpoints around Salesbots and external chats, but the recent pace suggests small additions rather than a new API surface soon.
Twenty
5.0CRM
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
◆ Current state
Twenty 2.58.0 on November 13 rebuilt how access works: role permissions now compile into row-level rules, legacy per-user permissions are gone and the old workflow object is dropped, all flagged as breaking. The same release adds a workflow step that calls MCP tools, self-service two-factor backup codes and stricter SAML checks. Patches 2.58.1 and 2.58.2 then stopped existing accounts from joining a workspace through SSO without an invitation first.
◆ Where it's heading
Twenty is hardening the base under its AI and app platform: tighter access rules, SSO and SAML checks, and apps that run under their own grants. Workflows keep gaining ways to call outside tools, now including MCP servers.
◆ Prediction
Expect follow-up patches as self-hosters hit the 2.58 permission changes, and a fix that lets invited users join SSO-only workspaces.
Alternatives to Kommo and Twenty
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Kommo or Twenty.
Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
IntegCRM
IntegCRM adds document folders, turning back to client records after two email releases.
See all Kommo alternatives → · See all Twenty alternatives →
Recent activity from Kommo and Twenty
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 17h agoTwentyTwenty 2.58.1: SSO no longer adds existing accounts to workspaces
- 17h agoTwentyTwenty 2.58.2 repeats the SSO membership change
- 20h agoTwentyTwenty SDK 2.58.0 tag mirrors the 2.58 release
- 20h agoTwentyTwenty 2.58: row-level permissions, MCP workflow step, 2FA codes
- 1d agoTwentyTwenty 2.58.0 packages published to npm
- 4d agoTwentyTwenty SDK 2.57.1 type-checks AI component previews
- 15d agoKommoLinking sources to a chat channel update
- 2mo agoKommoWidget API adds openWidgetSettings() method
- 2mo agoKommoLinking sources to a chat channel
- 2mo agoKommoLead subscribers API endpoint
- 3mo agoKommoSend message to conversation API update
- 4mo agoKommoChats API add-on
Frequently asked questions
What is the difference between Kommo and Twenty?
They serve adjacent needs but don't currently overlap on shipped themes. Twenty is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Kommo better than Twenty?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Twenty is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Kommo?
Top Kommo alternatives in CRM are ranked by recent ship velocity. Browse the "Kommo alternatives" section above for the current picks, or visit /alternatives/kommo for the full list with editorial commentary on each.
What are the best alternatives to Twenty?
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty for the full list with editorial commentary on each.