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Comparison · CRM
Clari vs Twenty
A side-by-side editorial comparison of Clari and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
Clari vs Twenty: at a glance
What is Clari?
Clari's owner puts Salesloft data inside ChatGPT, and prices it as an add-on
This feed is Salesloft's combined monthly release notes post-merger, so Clari updates arrive bundled with Salesloft, Groove, and Copilot changes. The August notes are dominated by CRM plumbing, including automatic Salesforce account linking, self-service custom object controls, and a required migration to a new External Client Application before 2 September, plus the first ChatGPT-facing MCP connector. Clari's own recent additions are narrower: Copilot call scoring in June and an in-app support chatbot in July.
What is Twenty?
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
Twenty 2.58.0 on November 13 rebuilt how access works: role permissions now compile into row-level rules, legacy per-user permissions are gone and the old workflow object is dropped, all flagged as breaking. The same release adds a workflow step that calls MCP tools, self-service two-factor backup codes and stricter SAML checks. Patches 2.58.1 and 2.58.2 then stopped existing accounts from joining a workspace through SSO without an invitation first.
Clari vs Twenty: editorial side-by-side
Clari
3.8CRM
Clari's owner puts Salesloft data inside ChatGPT, and prices it as an add-on
◆ Current state
This feed is Salesloft's combined monthly release notes post-merger, so Clari updates arrive bundled with Salesloft, Groove, and Copilot changes. The August notes are dominated by CRM plumbing, including automatic Salesforce account linking, self-service custom object controls, and a required migration to a new External Client Application before 2 September, plus the first ChatGPT-facing MCP connector. Clari's own recent additions are narrower: Copilot call scoring in June and an in-app support chatbot in July.
◆ Where it's heading
The agentic layer is where the investment goes, and it is sold as a tier rather than included, with the ChatGPT MCP connector requiring both the Agentic add-on and an enterprise ChatGPT subscription. At the same time the Claude MCP server lost its transcript tool to a protocol limitation, so the surface is being shaped by what each host can carry. Underneath, considerable engineering is going into CRM fidelity across merges, deletions, and custom objects, which is the unglamorous prerequisite for agents that read revenue data.
◆ Prediction
The MCP surface looks set to expand by host rather than by capability, and the External Client Application migration will dominate admin communication through the 2 September deadline.
Twenty
5.0CRM
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
◆ Current state
Twenty 2.58.0 on November 13 rebuilt how access works: role permissions now compile into row-level rules, legacy per-user permissions are gone and the old workflow object is dropped, all flagged as breaking. The same release adds a workflow step that calls MCP tools, self-service two-factor backup codes and stricter SAML checks. Patches 2.58.1 and 2.58.2 then stopped existing accounts from joining a workspace through SSO without an invitation first.
◆ Where it's heading
Twenty is hardening the base under its AI and app platform: tighter access rules, SSO and SAML checks, and apps that run under their own grants. Workflows keep gaining ways to call outside tools, now including MCP servers.
◆ Prediction
Expect follow-up patches as self-hosters hit the 2.58 permission changes, and a fix that lets invited users join SSO-only workspaces.
Alternatives to Clari and Twenty
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Clari or Twenty.
Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
IntegCRM
IntegCRM adds document folders, turning back to client records after two email releases.
See all Clari alternatives → · See all Twenty alternatives →
Recent activity from Clari and Twenty
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 17h agoTwentyTwenty 2.58.1: SSO no longer adds existing accounts to workspaces
- 17h agoTwentyTwenty 2.58.2 repeats the SSO membership change
- 20h agoTwentyTwenty SDK 2.58.0 tag mirrors the 2.58 release
- 20h agoTwentyTwenty 2.58: row-level permissions, MCP workflow step, 2FA codes
- 1d agoTwentyTwenty 2.58.0 packages published to npm
- 4d agoTwentyTwenty SDK 2.57.1 type-checks AI component previews
- 3mo agoClariSalesloft MCP lands in ChatGPT; Salesforce app migration required ⚡
- 4mo agoClariAda support chatbot arrives in Clari
- 4mo agoClariCopilot scores recorded calls against scorecards
- 8mo agoClariClari and Salesloft ship their first joint workflow
- 9mo agoClariFaster deal search and any-step Groove automation
- 10mo agoClariGroove flow transfers by custom lookup field
Frequently asked questions
What is the difference between Clari and Twenty?
They serve adjacent needs but don't currently overlap on shipped themes. Twenty is currently shipping more aggressively (velocity 5.0 vs 3.8), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Clari better than Twenty?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Twenty is currently shipping more aggressively (velocity 5.0 vs 3.8), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Clari?
Top Clari alternatives in CRM are ranked by recent ship velocity. Browse the "Clari alternatives" section above for the current picks, or visit /alternatives/clari for the full list with editorial commentary on each.
What are the best alternatives to Twenty?
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty for the full list with editorial commentary on each.