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Comparison · CRM

Clari vs Twenty

Side-by-side trajectory, velocity, and editorial themes.

C7.5

Post-Salesloft merger, Clari is fusing two GTM stacks into one AI-driven revenue platform.

◆ Current state

Following its late-2025 merger with Salesloft, Clari is consolidating two overlapping go-to-market products into a single revenue platform. Recent releases have shifted from parallel Clari/Groove notes into unified Clari+Salesloft release notes, and Clari Copilot has been promoted to the platform's conversation-intelligence layer, displacing Salesloft Conversations. Groove, the older acquisition, is now in wind-down mode with migration notices and a scheduled maintenance window.

◆ Where it's heading

The arc is steady integration and consolidation: cross-product workflows (AI emails, tasks, follow-ups) shipped first, then Copilot absorbed Conversations as the unified intelligence engine, and now the data layer is being opened to external AI agents via MCP. Legacy plumbing is being retired in parallel — the Salesforce Connected App is being replaced with a managed AppExchange package, and Groove is being folded in. The direction points toward one platform, one intelligence layer, and increasingly agent-accessible revenue data.

◆ Prediction

The next moves are likely the phased migration of existing Salesloft Conversations customers onto Clari Copilot and broader MCP/agent connectivity, extending the pattern set by the Copilot MCP Server and the Claude connector.

T6.3

Twenty is turning its open-source CRM into an AI-native, app-extensible platform.

◆ Current state

Twenty is an open-source CRM shipping on a weekly cadence — five tagged releases (v2.15 through v2.19) in about three weeks. The work clusters into three arcs: AI chat and agent tooling that operates on workflows and data, a third-party app SDK with a partner marketplace, and email/calendar sync via webhook push. A credit-and-entitlement billing model is being wired through the product in parallel.

◆ Where it's heading

The direction is a programmable CRM platform where third-party apps are first-class, AI agents act on records and workflows, and cloud usage is metered by credits while self-host relies on an enterprise license. Recent releases have moved this from scaffolding toward production hardening — declarative app metadata sync, row-level security on API and application principals, and a rebuilt AI streaming pipeline. The open-core split is sharpening: capability stays open, cloud consumption and enterprise entitlements become the paid surface.

◆ Prediction

Expect the app SDK to keep maturing toward a stable marketplace GA and more product surfaces to move behind credit metering, following the email-metering pattern just shipped. The AI agent toolset should continue expanding from workflow inspection toward more write/act capabilities.

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