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Comparison · CRM
Act vs IntegCRM
A side-by-side editorial comparison of Act and IntegCRM — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:crm
Act vs IntegCRM: at a glance
What is Act?
Act! pivots from CRM-only to payment processor while modernizing its Cloud UX.
Act! is in the middle of a methodical Cloud modernization, rebuilding list views, navigation, and notifications to match the consistency users expect from modern CRMs. Alongside that polish work, Act! has just shipped Act! Payments via Propelr — turning the CRM into a place where credit card transactions close, not just leads. The product is still recognizably a small-business CRM, but its surface area is widening.
What is IntegCRM?
IntegCRM adds document folders, turning back to client records after two email releases.
IntegCRM ships roughly one feature a month across invoices, bookings, forms and marketing email. The newest release lets users organize a client's documents into folders, after a pre-send spam check and mobile view controls in the email builder. The posts are headline-only with category tags, so the depth of each change is not visible.
Act vs IntegCRM: editorial side-by-side
Act
6.3CRM
Act! pivots from CRM-only to payment processor while modernizing its Cloud UX.
◆ Current state
Act! is in the middle of a methodical Cloud modernization, rebuilding list views, navigation, and notifications to match the consistency users expect from modern CRMs. Alongside that polish work, Act! has just shipped Act! Payments via Propelr — turning the CRM into a place where credit card transactions close, not just leads. The product is still recognizably a small-business CRM, but its surface area is widening.
◆ Where it's heading
The release cadence shows two parallel tracks: weekly UX rationalization (notification center, list parity, faster task editing) and category expansion through embedded financial services. Act! is following the same playbook HubSpot and Pipedrive have run — keep the legacy users happy with quality-of-life work while quietly bolting on revenue-bearing features that compete with Stripe-adjacent SMB tools. Payments is the most directional move in years.
◆ Prediction
Expect deeper payments integration next — recurring billing tied to opportunities, dunning workflows from the contact record, and likely a payments-driven pricing tier that monetizes transaction volume rather than seats.
IntegCRM
5.0CRM
IntegCRM adds document folders, turning back to client records after two email releases.
◆ Current state
IntegCRM ships roughly one feature a month across invoices, bookings, forms and marketing email. The newest release lets users organize a client's documents into folders, after a pre-send spam check and mobile view controls in the email builder. The posts are headline-only with category tags, so the depth of each change is not visible.
◆ Where it's heading
The recent run of releases points at email marketing as the active build area, after a year spent on invoicing and bookings. Back-to-back email-builder releases suggest IntegCRM wants campaigns to work inside the CRM without a separate email tool.
◆ Prediction
More email-builder work looks likely, plausibly deliverability or campaign reporting, though the headline-only changelog makes the specifics hard to call.
Alternatives to Act and IntegCRM
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Act or IntegCRM.
Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
Twenty
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
See all Act alternatives → · See all IntegCRM alternatives →
Recent activity from Act and IntegCRM
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 8d agoIntegCRMOrganize your client’s documents using folders
- 16d agoIntegCRMPre-send Spam Check
- 19d agoIntegCRMMobile View Controls: Email on Small Screens
- 1mo agoIntegCRMNew Big Feature: Invoice Custom Layouts
- 2mo agoIntegCRMChangelog index page (no release content)
- 2mo agoIntegCRMCustom Fields Grouping and Bulk Actions
- 6mo agoActAccept Payments with Act! Advantage ⚡
- 6mo agoActAccept Payments with Act! Advantage
- 7mo agoActNotification Center and List Experience Enhancements
- 7mo agoActNotification Center and List Experience Enhancements Date of Release 02/27/26 This update enhances usability across Act!
- 7mo agoActNotification Center and Added Email Campaign Support
- 7mo agoActNotification Center and Email Campaign Support
Frequently asked questions
What is the difference between Act and IntegCRM?
Both compete on the same themes — crm — within CRM. Act is currently shipping more aggressively (velocity 6.3 vs 5.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Act better than IntegCRM?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Act is currently shipping more aggressively (velocity 6.3 vs 5.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Act?
Top Act alternatives in CRM are ranked by recent ship velocity. Browse the "Act alternatives" section above for the current picks, or visit /alternatives/act for the full list with editorial commentary on each.
What are the best alternatives to IntegCRM?
Top IntegCRM alternatives in CRM are ranked by recent ship velocity. Browse the "IntegCRM alternatives" section above for the current picks, or visit /alternatives/integcrm for the full list with editorial commentary on each.