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Comparison · CRM

Salesflare vs Twenty

Side-by-side trajectory, velocity, and editorial themes.

S6.3

Salesflare ships AI-import and an MCP connector to ChatGPT and Claude, amid heavy 'best CRM' SEO output.

◆ Current state

The feed is dominated by 'best CRM' listicles (many published the same day) but the lead entry is a genuine product release: bulk-create for opportunities and accounts, AI-assisted import mapping with date normalization, and an MCP connection exposing Salesflare to ChatGPT, Claude, and other AI tools.

◆ Where it's heading

The product direction is toward faster data entry and, more notably, making the CRM addressable by external LLM agents via MCP — opening the pipeline to agentic workflows. Around that, Salesflare runs a high-volume comparison-content SEO engine.

◆ Prediction

Expect the MCP/agent integration to deepen (more actions exposed to LLMs) alongside continued AI-import refinements; the SEO listicle cadence will likely persist independently of product work.

T6.3

Twenty is turning its open-source CRM into an AI-native, app-extensible platform.

◆ Current state

Twenty is an open-source CRM shipping on a weekly cadence — five tagged releases (v2.15 through v2.19) in about three weeks. The work clusters into three arcs: AI chat and agent tooling that operates on workflows and data, a third-party app SDK with a partner marketplace, and email/calendar sync via webhook push. A credit-and-entitlement billing model is being wired through the product in parallel.

◆ Where it's heading

The direction is a programmable CRM platform where third-party apps are first-class, AI agents act on records and workflows, and cloud usage is metered by credits while self-host relies on an enterprise license. Recent releases have moved this from scaffolding toward production hardening — declarative app metadata sync, row-level security on API and application principals, and a rebuilt AI streaming pipeline. The open-core split is sharpening: capability stays open, cloud consumption and enterprise entitlements become the paid surface.

◆ Prediction

Expect the app SDK to keep maturing toward a stable marketplace GA and more product surfaces to move behind credit metering, following the email-metering pattern just shipped. The AI agent toolset should continue expanding from workflow inspection toward more write/act capabilities.

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