← Back to all sparks
S

SpotOn

E-COMM
Velocity2.5

Restaurant and retail point-of-sale software with payment processing, reservations, and business management tools.

SpotOn refreshes its restaurant POS screens and adds KDS handling for split checks.

restaurant-poskitchen displayai-voice-agentback officemonthly-digest
◆Current state
SpotOn's monthly digests describe restaurant POS and back-office work. August introduced Maple's AI voice agent for missed calls. September brought a kitchen display that handles table transfers, split checks and held items, and announced a visual refresh of the Restaurant POS arriving October 15. October moved reports into SpotOn Dashboard and kept online ordering hours in sync.
◆Where it's heading
After the voice agent, SpotOn's updates have gone back to speeding up service and back-office tasks. Digests are teasers that link out, so detail beyond the headline is thin.
◆Prediction
Expect further front-of-house and dashboard changes in the monthly digests; whether the voice agent expands is not visible in the feed.

◆Recent moves

  1. 14d ago

    SpotOn October: reports in Dashboard, synced ordering hours

    SpotOn's October update moves reports into SpotOn Dashboard and keeps online ordering hours in sync, among access changes. The feed carries only a teaser, so the full scope is not visible.

  2. 1mo ago

    Restaurant POS visual refresh announced for October 15

    SpotOn announced a visual refresh of its Restaurant POS, due October 15, aimed at faster service. It is the first interface change to the POS itself in recent digests.

  3. 1mo ago

    September: KDS handles transfers, split checks and held items

    The kitchen display now handles table transfers, split checks and held items so kitchens only prep what is due. Back-office work resumes after August's voice agent.

  4. 2mo ago

    Maple's AI voice agent starts answering missed calls

    ⚡ SPARK

    The first voice agent to appear in SpotOn's feed, and a different class of product from the invoicing and dashboard work that preceded it. The digest is a teaser, so direction is readable but scope is not.

  5. 3mo ago

    July digest: invoicing and a consolidated sales-and-labor dashboard

    July's digest: faster invoicing and a dashboard consolidating sales and labor. Back-office acceleration, the pattern the August release departs from.

  6. 4mo ago

    June digest: hardware reliability and staff tooling

    June's digest: hardware reliability and staff tooling. Foundational rather than directional.