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ShipHero

E-COMM
Velocity6.3

ShipHero grinds out warehouse-workflow refinements, sanding friction off packing, putaway, and reporting

warehouse-management3plfulfillmentworkflow-polishreporting
◆Current state
ShipHero is in steady incremental mode, shipping a stream of targeted warehouse-operations refinements. The recent window clusters around three areas: Hospital (problem) location management with new filters, bulk cleanup, and mobile issue detail; packing and scanning workflow changes; and more filtering/reporting in the 3PL Portal and Shipments Report. Each release is a small, concrete quality-of-life fix aimed at warehouse and 3PL operators.
◆Where it's heading
The direction is operational polish rather than new capability: reduce clicks, add filters where operators hit friction, and give 3PL teams more control over holds, containers, and locations. The Aug 3 packing-scan behavior change shows a willingness to simplify entrenched workflows based on customer feedback, even at the cost of an opt-out.
◆Prediction
Expect the same cadence of workflow and reporting refinements across packing, putaway, and the 3PL Portal, driven by operator feedback, with no directional pivot signaled in these entries.

◆Recent moves

  1. 2d ago

    Item Locations Report: New Hospital Location Filter and Bulk Cleanup Action

    The Item Locations report gains a Hospital-status filter and a bulk 'Clear Hospital Flag' action, speeding cleanup of stale problem-location flags. Useful for teams managing large inventories, and part of a broader Hospital-location tooling push this window.

  2. 2d ago

    Upcoming Change: Faster Barcode Scanning in the Single Order Packing Screen (Effective August 3rd)

    From Aug 3, scanning a barcode not on the current order in Single Order Packing will error immediately instead of searching for a matching order or tote. A deliberate workflow simplification based on feedback, with an opt-out via support.

  3. 3d ago

    Putaway/Replenishment: Filter destination locations by location type

    Putaway and Replenishment add a destination Location Type filter (Bin, Pallet, Staging, and others), cutting scrolling when finding the right destination. Standard friction-reduction for high-location warehouses.

  4. 3d ago

    Mobile Inventory Update: Hospital Locations Now Show Issue Details

    The mobile app now surfaces why a Hospital location was flagged, including issue reason and notes. Complements the desktop Hospital-cleanup tooling by giving floor teams context before clearing a flag.

  5. 6d ago

    Update Generic Label Tracking Number from Shipping Page

    Carrier, method, and tracking number for a generic label can now be updated directly from the shipping screen instead of the order detail page. A small convenience that removes a context switch during shipping.

  6. 6d ago

    Filter by multiple hold types in the 3PL Portal

    The 3PL Portal Hold filter now supports selecting multiple hold types at once, so operators can combine fraud, address, payment, and other holds in a single search. Reporting flexibility aimed at 3PL teams.