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ShipHero

E-COMM
Velocity5.0

ShipHero's rebuilt Wholesale flow is the center of gravity — mobile redesigns, LPN pallet picks, tighter API governance.

3plwarehouse managementwholesale fulfillmentmobile redesignapi governancelpn
◆Current state
ShipHero's April release cadence is almost entirely Wholesale-focused, layering features and polish onto the new Wholesale flow that replaced the legacy system on April 1. Mobile gets standardized redesigns (Cycle Count, Wholesale Dashboard); the workflow gains LPN pallet/carton picks, default-settings governance, and inline API label voiding. On the platform side, unhealthy webhooks get auto-disabled — a real reliability tightening for integration partners.
◆Where it's heading
ShipHero is consolidating around a unified, mobile-first Wholesale experience for 3PLs running high-volume operations. The post-cutover work mostly closes capability gaps the legacy flow had (LPN handling, settings), suggesting confidence in the rebuild and budget freed for adjacent investment. Replenishment got a V2 UI alongside, hinting at a broader app-wide redesign cycle.
◆Prediction
Expect similar treatment for Returns and Receiving — both still on older mobile patterns. The webhook-disable policy is a precedent that more API governance (rate limits, scope controls) will follow.

◆Recent moves

  1. 26d ago

    New: Wholesale Voiding API Labels & Discarding

    Adds inline label voiding and freight label discarding inside the new Wholesale flow, unblocking orders when labels were generated in error. Closes one of the obvious operational gaps left by the April 1 cutover.

    View source ↗
  2. 28d ago

    Redesigned Mobile Cycle Count Experience

    Mobile Cycle Count gets a redesign aligned with the rest of the mobile suite — clearer progress, discrepancy and pending-action visuals. Continues the platform-wide push toward a single mobile UI vocabulary.

  3. 29d ago

    New: Redesigned Mobile Wholesale Dashboard

    Mobile Wholesale Dashboard redesigned with In Progress / Ready to Pick / Hospital tabs and tighter status visuals. Backbone work for the post-cutover Wholesale experience.

    View source ↗
  4. 1mo ago

    Public API - Customer Webhooks: Unhealthy endpoints will be automatically disabled

    From April 20 ShipHero auto-disables persistently failing webhook endpoints. A real API-governance change — partners must monitor delivery health or lose endpoints, tightening platform reliability at the cost of integrator vigilance.

    View source ↗
  5. 1mo ago

    New: Wholesale - Entire LPN Pick Support

    Pick and move entire LPNs (pallets or cartons) end-to-end through Mobile and Manual Wholesale flows. A meaningful capability for pallet-in/pallet-out 3PLs and one of the higher-impact items in the post-cutover Wholesale stream.

    View source ↗
  6. 1mo ago

    New: Wholesale Order Default Settings

    New Wholesale Settings page gives 3PLs and warehouse managers explicit control over picking flows, mandatory scanning, and order-type defaults. Operational governance — the kind of admin surface mature WMSes need to hand to ops leads.

    View source ↗