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Sendcloud

E-COMM
Velocity5.0

Shipping and fulfillment platform for ecommerce merchants — carrier integrations, labels, and tracking.

www.sendcloud.com ↗

Sendcloud is making shipping prices explain themselves before the label is bought.

shipping-pricescustomspickup-pointsshopifydimensionsapi
◆Current state
Sendcloud's November entries target the chores around a label. Customs PDFs upload through API v3, Shipping Rules fill Importer of Record details, and carrier contract rates load from a dragged-in PDF. The latest work is on price accuracy: saved boxes fill dimensions on the Shipping Prices page, missing prices now show the reason, and a warning flags prices that may be incomplete without dimensions.
◆Where it's heading
Three releases in a week target the same gap: prices that change after the label because dimensions were missing. Sendcloud is moving surcharge and error explanations to the point of quote, which cuts support tickets and post-shipment corrections rather than adding new carriers.
◆Prediction
Expect dimensions to become harder to skip, likely saved-box defaults in the New Shipment Form or Shipping Rules that apply a box automatically.

◆Recent moves

  1. 2d ago

    Pick a saved box to get accurate prices on Shipping Prices

    Saved boxes can now be picked on the Shipping Prices page, filling in dimensions in one click. It is the third price-accuracy fix in a week, aimed at quotes that change once real parcel sizes are known.

    View source ↗
  2. 2d ago

    Pricing errors and incomplete pricing warnings are now shown

    When a price can't be shown, Sendcloud now says why, and it warns when missing dimensions may make a price incomplete, in the shipment forms and Shipping Options API v3. Together with the surcharge column change, merchants see pricing problems before buying a label instead of in a later correction.

    View source ↗
  3. 4d ago

    Dimensional surcharges are now clearer on Shipping Prices

    Dimensional surcharges now appear as 'Estimated surcharges' in the total price column instead of only in the breakdown. It fits the month's pattern of surfacing costs and data earlier so merchants pick a rate with fewer surprises.

    View source ↗
  4. 7d ago

    Automate Importer of Record via Shipping Rules

    Shipping Rules can now set Importer of Record details automatically for matching shipments. Together with the customs upload API it automates cross-border paperwork, though the v3 rules-and-defaults endpoint doesn't support it yet.

    View source ↗
  5. 7d ago

    You can now upload customs documents via the API

    A new API v3 endpoint accepts customs document PDFs for international shipments. It gives integrators a direct path for the paperwork the same week Shipping Rules gained IOR automation.

    View source ↗
  6. 8d ago

    Atlas Pickup Points for Shopify now works with Sendcloud

    Sendcloud now reads the pickup point a buyer picks in the Atlas Pickup Points Shopify app and links it to the order, for 22 supported carriers. Merchants can keep their existing selector instead of switching to Sendcloud's.

    View source ↗