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Velocity1.3

Email security platform protecting against phishing, malware, and account takeover

www.inky.com ↗

Email security platform deepens its absorption into the Kaseya MSP ecosystem with each release.

email-securitykaseya-integrationmsp-platformgraphus-migrationusage-billingadmin-ux
◆Current state
INKY is an email security platform deeply integrated into the Kaseya MSP ecosystem. The visible release window is dominated by integration plumbing — KaseyaOne role mappings, Autotask Integrated Customer Billing, Graphus and SaaS Defense imports, and partner-facing usage/billing dashboards — alongside steady UX modernization of admin tables and team selectors.
◆Where it's heading
The product is consolidating its place inside Kaseya's MSP stack rather than expanding outward to new buyers. Each release wires further into Kaseya billing, identity, and partner surfaces, and provides one-click pathways from competitor or sibling Kaseya products (Graphus, SaaS Defense). The standalone INKY surface area is being modernized at the same time, but new directional moves are scarce — execution is the focus.
◆Prediction
Expect continued Kaseya integration density (BMS, Datto RMM, or Quote Manager are likely next), more bulk-action and partner-tier features, and gradual deprecation of legacy Graphus surfaces as imports complete. Net-new threat-detection or AI capabilities are not visible in this window and unlikely to land before the integration push settles.

◆Recent moves

  1. 1mo ago

    Autotask ICB billing integration and email-routing Setup Status walkthrough

    Usage data flows automatically into Autotask Integrated Customer Billing for orgs with KaseyaOne, Autotask, and INKY connected — no INKY-side configuration required. New Setup Status section guides admins through the four phases of email routing config. Continues the Kaseya plumbing-and-onboarding theme.

    View source ↗
  2. 1mo ago

    KaseyaOne-to-INKY role mapping in Admin Management

    Admins can map all four KaseyaOne roles to INKY roles directly from Admin Management — a previously implicit relationship made explicit and editable, including for sub-MSPs and child teams. Modernized data tables across the same page.

    View source ↗
  3. 2mo ago

    Outbound rule approver validation and group management performance

    Outbound rules can no longer be saved without approvers — a guardrail around a misconfiguration that previously slipped through. Group management table loads reliably for thousands of users, and the Graphus/SaaS Defense list import is repaired.

    View source ↗
  4. 2mo ago

    KaseyaOne role tab, SaaS Defense team imports, and migration banner

    Three Kaseya-ecosystem additions in one release: a read-only KaseyaOne role tab, SaaS Defense partner imports alongside Graphus, and a migration banner aggregating status across all partners with direct links. Plus a routine UX-fix sweep.

    View source ↗
  5. 3mo ago

    Group bulk actions and clearer plan selection

    Bulk add/remove on group membership for dozens of users at once via a floating action bar, with auto-synced groups protected. Plan-selection experience clarified with explicit radio buttons. Standard polish work.

    View source ↗
  6. 3mo ago

    Usage & Billing dashboard and on-demand email body loading

    New Usage & Billing dashboard surfaces mailbox counts, contract health, and product allocation for partners and direct customers — a real visibility step rather than just polish. Email body content in Observations now requires a manual Load Body click, hardening the workflow against malicious content during review.

    View source ↗