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Gifted

E-COMM
Velocity5.0

Digital gift card and voucher issuing platform for businesses

Gifted previews a storefront revamp and multi-session events with waiting lists.

gift vouchershospitalityeventsstorefrontancillary revenue
◆Current state
Gifted runs gift voucher and event ticket sales for hospitality venues. Its November 12 note previews a redesigned storefront with galleries, filtering, Apple Pay and Google Pay, plus event tools for multiple sessions, ticket types, shared capacity and waiting lists; general release is coming soon. Earlier it handled Royal Mail peak postage and launched In Room Delivery for hotel extras.
◆Where it's heading
Gifted is widening from vouchers into events and add-on sales, and the revamp brings its events tooling closer to dedicated ticketing products. The timing points at the gifting season.
◆Prediction
General release of the storefront and event tools is likely before the holiday peak, given the 'coming soon' wording and the seasonal notes around it.

◆Recent moves

  1. 1d ago

    Coming Soon | Gifted Storefront Revamp & Event Enhancements

    A preview of a redesigned storefront and event tools with multiple sessions, ticket types, shared capacity and waiting lists, ahead of general release. It extends Gifted's move from vouchers into events, though nothing has shipped widely yet.

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  2. 10d ago

    Royal Mail Peak Fees

    A seasonal notice: Gifted handles Royal Mail's peak postage rates for venues it fulfils for, while self-fulfilling venues need to send their rates. Operational housekeeping as the voucher season begins.

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  3. 1mo ago

    In Room Delivery

    In Room Delivery builds on the Products feature so hotels can sell pre-arrival extras via a link instead of taking orders over the phone. It moves Gifted from voucher sales toward a general ancillary-revenue checkout for hotels.

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  4. 1mo ago

    Gifted requires MFA and individual logins

    MFA is rolling out across Gifted and every user needs their own login, which ends shared venue accounts. It is a security baseline ahead of the busy season, and it means extra setup work for properties that share inboxes.

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  5. 1mo ago

    Introducing your Growth Score

    A dashboard Growth Score shows how fully a venue uses Gifted and suggests next steps such as badges or Events. It shifts the product from voucher tool toward a wider platform it wants venues to adopt.

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  6. 1mo ago

    Custom favicons for voucher storefronts

    Venues can upload their own favicon for the voucher storefront. A small branding detail.

    View source ↗