Zoho Forms vs Pushwoosh
Side-by-side trajectory, velocity, and editorial themes.
Zoho Forms has been silent for over a year — AI-generated forms remain the freshest directional move.
Zoho Forms' public blog last shipped content in February 2025, a 15-month gap. The Q1 2025 batch covered form-availability scheduling, mobile image-upload enhancements, and a PDF-to-form converter. Just before the gap, the team launched AI-generated forms and OTP verification.
Visible direction through early 2025 was incremental builder polish plus a meaningful AI bet on form generation. Since then, no public updates — the product appears to be either in maintenance mode within the broader Zoho suite or shipping without communicating. Without fresh signal it's hard to read intent from the surrounding suite alone.
If output resumes, the AI Forms surface is the natural extension point — generation today, smarter validation, prefill, and post-submission triage next. If the silence continues, treat Zoho Forms as a stable suite component rather than an actively differentiated product.
Pushwoosh ships an MCP server and AI-powered segments — agents can now run the platform.
Two AI moves anchor the recent stream: a ManyMoney AI MCP server that lets Claude Desktop, Cursor, or Windsurf drive a Pushwoosh project end-to-end, and AI-powered segmentation built around natural-language prompts. Around them, Pushwoosh added Telegram as a Customer Journey channel, passkey sign-in, marketing-vs-transactional message typing, resend-to-non-openers, journey change history, custom tracking domains, and a redesigned billing page.
Pushwoosh is doing two things in parallel — making the marketing surface AI-operable from outside the product (MCP) and inside it (NL segments) — while filling out the omnichannel orchestration story with Telegram, transactional toggles, and email-side conveniences. The platform is positioning itself as a backend that humans, internal automations, and external agents all act on equally.
Expect more MCP tool surfaces (campaign creation, journey publishing, analytics queries) plus AI assistance inside the journey builder itself — auto-design a journey from a goal description. Telegram is likely to be followed by additional regional channels like LINE or RCS to round out omnichannel.
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