Smartsupp vs Notion
Side-by-side trajectory, velocity, and editorial themes.
Smartsupp keeps compounding its Mira AI shopping assistant
Smartsupp's updates are a steady build-out of its Mira AI shopping assistant and live chat: one-click conversation translation, product cards pulled from the merchant feed, richer AI-response formatting, automatic website-content refresh, and full-context awareness so Mira stops asking for details it can look up. A compact chat-box header is the lone cosmetic item.
The direction is a more autonomous, context-aware commerce assistant, grounding Mira in the merchant's own feed and site, cutting manual setup, and smoothing multilingual support. Each release is incremental, but together they push Smartsupp from live chat toward an AI-first shopping layer.
Expect further Mira grounding and autonomy, with more automatic data sourcing and richer in-chat commerce as the product-card work points toward deeper catalog actions. Multilingual support looks set to widen.
Notion is turning itself into the place teams and their AI agents share one board.
Notion has moved well past docs-and-databases into an agent platform. Its 3.5 and 3.6 releases stood up a full developer platform — a hosted Workers runtime, a CLI, and an External Agents API — then wired Claude, Cursor, and Codex into shared boards where teammates can @-mention them. AI Meeting Notes with speaker labels, Microsoft file read/write, and Outlook control round out a workspace being rebuilt around agents doing real work.
The direction is orchestration: Notion wants to be the surface where human and machine work sit side by side, with agents assignable like teammates and extensible through customer-written Workers. Each recent release deepens that bet — mobile agents, more model choices, new MCP connections, and admin controls for spend and audit. The note-taking product is now the on-ramp, not the point.
Expect the External Agents roster to expand beyond Claude, Cursor, and Codex, and Workers to move from free beta to credit-metered billing on the announced August 11, 2026 date.
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