Less Annoying CRM vs Dubsado
Side-by-side trajectory, velocity, and editorial themes.
Less Annoying CRM keeps shipping the small stuff users have asked for, and one big workflow piece.
LACRM is in steady customer-driven iteration mode — task customization, rich text fields, undo on destructive actions, twelve small requested features in a single release. The standout from the past six months is automations, which finally gives the product a workflow primitive comparable to higher-end CRMs without abandoning its simplicity-first positioning.
The product is broadening from contact management into light workflow tooling — automations, update forms, deeper Zapier hooks — while continuing to invest in the unglamorous quality-of-life work (relative date filters, undo merge, group search). It is positioning against feature-rich competitors by being the CRM that respects the user's time, not by matching feature surface area.
Expect automations to grow more triggers and conditions over the next quarter, especially around forms and pipeline movement, since the foundation just landed and Zapier integration coverage is being filled in. The next user-visible bet is likely a reporting or dashboard improvement, since visibility hasn't moved while the workflow surface has.
Dubsado bolts AI form-building and a standalone checkout link onto its 3.0 platform.
Dubsado is a client-management suite for solo service businesses, now anchored on its 3.0 rebuild. The recent stretch splits between two new bets — a chat-driven AI form generator and a Labs public checkout link — and a sustained reliability push on calendar sync and invoicing. The product is visibly widening from forms-and-invoices into adjacent revenue and automation surfaces.
The direction is toward an AI-assisted, payments-native platform: forms you describe instead of build, payments you collect without an invoice, both heading toward workflow triggers. In parallel the team is paying down reliability debt — the calendar sync rebuild and the long bug-fix changelogs signal 3.0 stabilization running alongside feature expansion.
Expect the public checkout link to gain preset amounts and in-form payment steps next, closing the loop between a paid checkout and an automated workflow — the explicitly stated Labs roadmap.
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