Interact
Interact opens its intranet to outside AI assistants and uses Claude to attack its own platform.
Comparison · Collab
Document360 vs Double
A side-by-side editorial comparison of Document360 and Double — release velocity, themes, recent moves, and the top alternatives to consider.
Document360 vs Double: at a glance
| Feature | Document360 | Double |
|---|---|---|
| Sector | Collab | Collab |
| Velocity score | 5.0 | 8.8 |
| Sparks · 30d | 0 | 3 |
| Top themes | knowledge base, ai assistant, integrations, mcp | ai-agents, accounting, task recording, usage limits |
| Last editorial update | 11d ago | 12h ago |
| Website | — | Visit → |
What is Document360?
Document360 opens its knowledge base wider: per-user Zendesk sign-in, feedback APIs and MCP.
Document360 ships a knowledge-base release almost every week. 12.11.1 lets Zendesk agents sign in with their own accounts, exposes article and Eddy AI feedback through new API endpoints, and extends MCP. The October releases added Eddy AI summaries of version differences and source citations in AI answers.
What is Double?
Double turns a recorded Chrome session into an agent that repeats the task.
Double is an accounting-practice platform built around the Ask Double assistant. Autoclose, an October 29 add-on at $500 a month, lets agents run the month-end close, and November 5 extended Ask Double to allocations, bank matching and 1099 prep. The November 12 release lets accountants record a task in the Double Chrome extension and turn it into an agent, adds bank feeds for US Xero clients, per-user caps on AI credits and new permission choices for agent actions.
Document360 vs Double: editorial side-by-side
Document360
5.0COLLAB
Document360 opens its knowledge base wider: per-user Zendesk sign-in, feedback APIs and MCP.
◆ Current state
Document360 ships a knowledge-base release almost every week. 12.11.1 lets Zendesk agents sign in with their own accounts, exposes article and Eddy AI feedback through new API endpoints, and extends MCP. The October releases added Eddy AI summaries of version differences and source citations in AI answers.
◆ Where it's heading
The product is making its content and AI signals available to other tools: help desks, APIs and AI clients through MCP. Eddy AI keeps getting review and trust features rather than new generation features.
◆ Prediction
More MCP tools and integrations with support desks are the likely next releases, on the weekly cadence.
Double
8.8COLLAB
Double turns a recorded Chrome session into an agent that repeats the task.
◆ Current state
Double is an accounting-practice platform built around the Ask Double assistant. Autoclose, an October 29 add-on at $500 a month, lets agents run the month-end close, and November 5 extended Ask Double to allocations, bank matching and 1099 prep. The November 12 release lets accountants record a task in the Double Chrome extension and turn it into an agent, adds bank feeds for US Xero clients, per-user caps on AI credits and new permission choices for agent actions.
◆ Where it's heading
Double is moving from an assistant that answers to agents that do recurring work, and is now letting firms create those agents by showing rather than configuring. Usage caps, permission levels and a web-browsing switch that is off by default show it adding controls as agents get more reach.
◆ Prediction
Expect more agent templates and recorder support for other client systems, plus wider Xero coverage after the US bank feeds launch.
Alternatives to Document360 and Double
Other Collab products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Document360 or Double.
Nextcloud
Nextcloud's November patches lean on preview speed and sharing fixes across three branches.
Mattermost
Mattermost v12.1 puts bots and burn-after-reading messages under the same access rules.
Asana
Asana lets Division admins run their own custom roles, on top Enterprise plans only.
SiYuan
SiYuan 3.8.11 alphas add freeform mind maps and plugin snapshots right after 3.8.10.
Hive
Hive turns reporting into a planning tool: shared inputs, grouped values, per-person drill-downs.
See all Document360 alternatives → · See all Double alternatives →
Recent activity from Document360 and Double
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 1d agoDoubleDouble records a task in Chrome and turns it into an agent ⚡
- 8d agoDoubleAsk Double sets up allocations, matches bank feeds, gains memory
- 12d agoDocument360Document360 12.11.1: per-user Zendesk sign-in, feedback APIs, MCP
- 15d agoDoubleAutoclose: AI agents run the month-end close, $500/month add-on ⚡
- 19d agoDocument36012.10.2: Eddy AI version summaries and Engage dashboard
- 22d agoDoubleAsk Double connects to Microsoft Teams; partial asset disposals
- 29d agoDoubleAsk Double comes to Xero; Consolidations enters beta ⚡
- 1mo agoDocument360October - 12.10.1
- 1mo agoDoubleInvoice custom fields, PDF splitting in Ask Double
- 1mo agoDocument36012.9.3: Drive file renaming and Eddy AI email escalations
- 1mo agoDocument36012.9.2: article archiving, link expiry, new MCP tools
- 2mo agoDocument360September 12.9.1: Eddy AI analytics expose unanswered query patterns
Frequently asked questions
What is the difference between Document360 and Double?
They serve adjacent needs but don't currently overlap on shipped themes. Double is currently shipping more aggressively (velocity 8.8 vs 5.0), with 3 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Document360 better than Double?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Double is currently shipping more aggressively (velocity 8.8 vs 5.0), with 3 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Collab products to evaluate alongside.
What are the best alternatives to Document360?
Top Document360 alternatives in Collab are ranked by recent ship velocity. Browse the "Document360 alternatives" section above for the current picks, or visit /alternatives/document360 for the full list with editorial commentary on each.
What are the best alternatives to Double?
Top Double alternatives in Collab are ranked by recent ship velocity. Browse the "Double alternatives" section above for the current picks, or visit /alternatives/double for the full list with editorial commentary on each.