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Document360

COLLAB
Velocity7.5

Document360 ships collaborative editing and API v3 with OAuth 2.0 in back-to-back releases.

knowledge-basedocumentationcollaborative-editingapi-platformai-assistants
◆Current state
Document360 has shipped two major capability expansions in consecutive August releases: v12.8.2 introduced API v3 with OAuth 2.0 authentication and scoped API keys (the product's largest API overhaul to date), and v12.8.4 added real-time collaborative editing allowing multiple contributors to work on the same article simultaneously. The surrounding releases improved the AI assistant analytics layer (Eddy AI unanswered query tracking) and redesigned the navigation and publishing UX.
◆Where it's heading
Document360 is clearly targeting enterprise knowledge base teams: OAuth 2.0 on the API enables secure SSO-gated integrations, collaborative editing removes a key friction point for team-based documentation, and unanswered query analytics gives content managers data to prioritize gaps. The product is closing the gap to Confluence and Notion on collaboration and integration depth.
◆Prediction
Expect role-based collaborative editing permissions (view-only, comment, edit) and API v3 expansion to cover content lifecycle endpoints — the OAuth infrastructure is the foundation for third-party workflow integrations.

◆Recent moves

  1. 9d ago

    September - 12.9.1

    v12.9.1 expands Eddy AI analytics with unanswered query tracking and explanations for why queries go unanswered — giving content teams actionable data on documentation gaps rather than just usage counts.

    View source ↗
  2. 16d ago

    August 2026 - 12.8.5

    v12.8.5 redesigns the navigation with a unified menu for switching between projects, workspaces, and languages — a structural UX improvement for teams managing multiple knowledge bases or localized content.

    View source ↗
  3. 23d ago

    August 2026 - 12.8.4

    ⚡ SPARK

    v12.8.4 introduces real-time collaborative editing — multiple contributors can now work on the same article simultaneously, removing the single-editor lock that previously forced asynchronous review workflows.

    View source ↗
  4. 1mo ago

    August 2026 - 12.8.3

    v12.8.3 redesigns the publish dialog with one-click AI suggestions and pre-publish checks — reducing the friction between draft and published state for writers who previously had to navigate to separate settings screens.

    View source ↗
  5. 1mo ago

    August 2026 - 12.8.2

    ⚡ SPARK

    v12.8.2 launches API v3 with OAuth 2.0 and scoped API keys — a ground-up API redesign that enables enterprise-grade integrations with proper token scoping and authorization flows.

    View source ↗
  6. 1mo ago

    August 2026 - 12.8.1

    v12.8.1 rebuilds the API reference Try It! console with live schema validation, in-console authorization, and test/troubleshoot capabilities — the API documentation becomes a functional development tool rather than a static reference.

    View source ↗