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Zoho Cliq

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Velocity6.3

Team chat and collaboration platform

www.zoho.com/cliq ↗

Zoho Cliq 7.0 bets on AI conversation summaries and Neat hardware to close the gap with enterprise messaging platforms

ai-messagingenterprise-collaborationzoho-suitedeveloper-platformroom-systemsguest-collaboration
◆Current state
Zoho Cliq is mid-cycle on its most substantial release in years. Cliq 7.0 (August 2026) introduced AI-powered thread summaries, automatic task extraction from conversations, voice transcription with AI notes, and a redesigned developer platform. The guest user feature was overhauled for external collaboration, and the product now runs natively on Neat conferencing hardware — moving from software into physical meeting rooms.
◆Where it's heading
Cliq is running a dual-layer play: embed Zia AI deeply enough in conversations that task tracking happens inside the messaging layer rather than alongside it, while simultaneously opening to the agentic ecosystem through MCP integration and a more accessible developer platform. The Neat hardware integration points toward a longer-term push for enterprise room-system budgets, typically owned by IT rather than team leads.
◆Prediction
Expect deeper Zia integration within the Cliq developer platform — bots triggered by conversation context rather than scheduled tasks. The MCP path suggests Cliq is positioning itself as a target for external AI agents, not just a source of data for them.

◆Recent moves

  1. 2d ago

    Step into smarter meetings: Zoho Cliq Rooms is now available on Neat devices

    The Neat hardware integration extends Cliq 7.0 into physical conference rooms — a move targeting IT procurement rather than the team-level buyer Cliq usually courts. It follows the pattern of Zoho pushing its stack deeper into enterprise accounts to reduce churn points.

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  2. 5d ago

    Bring external collaborators into the right Cliq conversations with the revamped guest user feature

    The revamped guest user feature reduces friction for cross-organizational collaboration, letting external parties join specific Cliq conversations without requiring a separate workspace setup. It closes a gap that has been a real pain point in client-facing teams, bringing Cliq closer to parity with Slack Connect.

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  3. 15d ago

    AI that moves work forward: Inside Zoho Cliq 7.0

    ⚡ SPARK

    Cliq 7.0's AI layer — thread summaries, task extraction from conversations, voice transcription with AI notes — marks a genuine shift from passive messaging to active workflow capture. This is the release that ties together the developer platform and the AI assistant into one arc, the biggest directional move Cliq has made in the current AI cycle.

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  4. 28d ago

    Cliq 7.0: Built to fit the way you work

    The Cliq 7.0 UX pass — persistent picture-in-picture calls across Zoho apps, reduced settings friction, message delivery confirmation — targets daily operational overhead rather than headline capabilities. These are the improvements users feel but rarely articulate, and they matter for retention in a market where switching cost is lower than it looks.

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  5. 28d ago

    Cliq 7.0: From hours to minutes with the Cliq developer platform

    The Cliq 7.0 developer platform update lowers the bar for bot and automation authoring, addressing the long-standing complaint that building on Cliq required dedicated engineering time. It is a meaningful unlock for Zoho Suite customers who want custom workflow automation without reaching outside the ecosystem.

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  6. 28d ago

    Cliq 7.0: Persistent mini-chat embedded across Zoho apps

    The Cliq Mini cross-app feature embeds a persistent chat panel across other Zoho applications, reducing app-switching cost within the Zoho suite. This deepens the ecosystem lock-in that differentiates Cliq from standalone messaging tools for customers already running Zoho CRM, Desk, or Projects.

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