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When I Work

HR
Velocity1.7

Employee scheduling and time tracking for hourly teams

wheniwork.com ↗

When I Work pushes break compliance, mobile widgets, and richer schedule views — quarterly cadence on the help portal.

workforce schedulingbreak compliancemobile widgetscoverage viewshourly workforce
◆Current state
When I Work's captured feed mixes help-portal pages with quarterly release-note recaps. The substantive product moves visible: Break Attestation in Q1 2025 (clock-out prompts to record whether breaks were taken, with reasons if not), an iOS Widget surfacing 'Next Shift' to the home screen, broader Scheduling Breaks rollout in Q2 2025 across all plan types, an updated mobile clock-in UI, and an enhanced Schedule Views capability pairing a position view with a new coverage view to see who's working and where gaps exist.
◆Where it's heading
Investment is concentrated on operator scheduling depth (position vs. coverage views), compliance hooks for jurisdictions requiring break tracking, and mobile-first usability. The cadence reads as quarterly batched release notes rather than continuous shipping — appropriate for the workforce-scheduling category but slower than SaaS norm.
◆Prediction
Expect more compliance modules tied to predictive scheduling and fair-workweek rules, additional widget surfaces (Android widget, watchOS), and continued coverage-view evolution as the default manager-centric scheduling lens.

◆Recent moves

  1. 1mo ago

    Submit a Ticket

    Customer Care submit-a-ticket help page with hours and PII guidance. Support content, not a product release.

    View source ↗
  2. 1mo ago

    FAQs & Reference

    FAQs and Reference help-portal index, including the Data Retention reference covering shift, time-off, and time-entry retention windows. Reference content rather than a release.

    View source ↗
  3. 1mo ago

    Release Notes January to March 2025

    Q1 2025 release notes recap covering Break Attestation — clock-out prompts that record whether breaks were taken, with reasons for missed breaks. A real compliance-oriented capability for jurisdictions requiring break tracking.

    View source ↗
  4. 1mo ago

    Widget for iOS

    iOS home-screen widget surfaces the 'Next Shift' from the When I Work app. Requires iOS 14+ and app 13.2+. A small mobile-ergonomics feature for hourly employees.

    View source ↗
  5. 1mo ago

    Release Notes April to June 2025

    Q2 2025 release notes extending Scheduling Breaks across all plan types via an [+ Add a Break] button on shift creation, plus an updated mobile clock-in UI with more contextual information on the button. Continues the break-compliance and mobile-polish thread.

    View source ↗