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Optimove

MKT AUTO
Velocity5.0

Customer-led marketing platform for orchestrating personalized multichannel campaigns.

Optimove is quietly building a loyalty-and-gamification platform out through its developer API.

marketing-automationloyaltygamificationdeveloper-apicrmengagement
Current state
Optimove's changelog is dominated by developer-facing API work, with a clear center of gravity: the Loyalty System API launched in May and has since gained level-claiming, calculated-reward missions, and a documented events schema. Around it sits routine maintenance — an SMS Unsubscribes V2, documentation corrections, and newly documented query parameters.
Where it's heading
The loyalty and gamification surface is where Optimove is investing. In under two months the API went from a 20-endpoint v1 to supporting player-claimed rewards and dynamic, event-calculated missions — a move from static loyalty tiers toward programmable, real-time engagement mechanics. The rest of the API is in steady upkeep.
Prediction
Expect the Loyalty System API to keep expanding — more event types, richer mission logic, and tooling to let customers build custom loyalty frontends on top of it.

Recent moves

  1. 10h ago

    Conditional Execution endpoints — clearer parameters, responses, and error handling

    View source ↗
  2. 1d ago

    API Reference corrections: request body parameter types

    A documentation fix correcting two request-body parameter types that could cause failed requests — maintenance, not a capability change.

    View source ↗
  3. 1d ago

    Customer Execution Details By Campaign — customer attribute parameters documented

    Documents two optional query parameters (CustomerAttribute and its delimiter) on an existing campaign endpoint — a reference improvement rather than new functionality.

    View source ↗
  4. 15d ago

    SMS Unsubscribes API V2 now available

    A second version of the SMS Unsubscribes API with refreshed request/response shapes and explicit partial-success batch handling — incremental hardening of the messaging-compliance surface.

    View source ↗
  5. 21d ago

    Loyalty Events Schema

    Adds reference documentation for the nine loyalty and gamification event types Optimove emits — supporting material for the loyalty buildout, not a new capability itself.

    View source ↗
  6. 29d ago

    Loyalty System API: Level Claiming and Calculated Reward Missons

    Extends the young Loyalty System API with player-claimed level rewards, replacing automatic granting, plus calculated-reward missions that issue dynamic amounts per event — the API maturing from static tiers toward programmable mechanics.

    View source ↗