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Intermedia

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Velocity5.0

Unified communications platform with cloud business phone, video conferencing, contact center, and team chat.

www.intermedia.com ↗

Intermedia's feed is UCaaS marketing and how-tos, with no product releases visible

ucaasvoipai contact centercustomer servicemarketing content
◆Current state
The tracked feed is Intermedia's marketing blog, not a changelog. Recent entries are SEO how-tos and buyer's guides on business SMS, Outlook mailboxes, telecom reselling, enterprise AI, IVR replacement, and AI phone answering. Intermedia is a UCaaS/VoIP provider, but its actual product state isn't observable from this content.
◆Where it's heading
The AI-heavy posts — AI agent assist, AI voice agents replacing legacy IVR, AI phone answering — signal where Intermedia wants buyer attention, alongside its channel/reseller motion. This reflects marketing emphasis on modernizing contact-center voice, not confirmed shipping.
◆Prediction
Expect continued marketing around AI-assisted contact-center and voice features plus partner/reseller content; product direction can't be confidently called until a real changelog feed replaces the blog.

◆Recent moves

  1. 3d ago

    Zero Trust Security for Business Phone Systems: How it Works and Why Businesses Need It

    View source ↗
  2. 8d ago

    Business Text Messaging: How (and Why) to Use SMS in Your Customer Workflow

    A how-to on using business SMS in customer workflows; SEO marketing content, not a product change.

    View source ↗
  3. 10d ago

    How to Add Another Mailbox to Your Outlook Profile in 3 Easy Steps

    A step-by-step guide to adding a mailbox in Outlook; generic support content with no product signal.

    View source ↗
  4. 14d ago

    How to Become a Telecom Reseller: A 6-Step Guide to High-Margin UCaaS

    A guide to becoming a UCaaS/telecom reseller; channel-marketing content, not a release.

    View source ↗
  5. 16d ago

    What Are Enterprise AI Solutions? A Buyer’s Guide for 2026

    A 2026 buyer's guide to enterprise AI platforms; educational marketing, not a shipped feature.

    View source ↗
  6. 20d ago

    If a Price Increase is Forcing a Decision, Make Sure It’s the Right One

    An opinion piece framing legacy-voice price increases as a modernization prompt; positioning content, not a product move.

    View source ↗