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Grade.us

MARKETING
Velocity0.0
grade.us ↗

Grade.us tracked feed is a 2022 agency-tooling drumbeat — current product cadence isn't visible.

review managementagency toolingintegrationsnotificationsprospect reporting
◆Current state
The visible feed runs late 2021 through mid-2022 and centers on agency-focused tooling: a new Notification Center with rule-based email alerts, a redesigned Add Location flow, delayed-publishing controls on the review stream, an enhanced Prospect Report with competitor benchmarking, finer-grained SMS-timing options, and additional integrations (Google Sheets joining HubSpot, Constant Contact, Quickbooks). Nothing more recent than 2022 is captured.
◆Where it's heading
Within the snapshot, Grade.us was steadily widening the agency-grade surface — better notifications, better reporting, more integrations to populate review-request campaigns, and admin controls (overage opt-out, review delay) that mid-market and agency buyers expect. None of it is directional; it reads as classic late-stage SaaS rounding-out.
◆Prediction
Limited to what's visible: more integrations, more notification-rule depth, more agency-reporting cuts. Anything beyond that would be speculation since the feed has no recent activity.

◆Recent moves

  1. 3y ago

    Custom Notification Center for Agencies

    New Notification Center for agencies with rule-based email alerts — daily, weekly, or monthly cadence; star-rating triggers; per-site filtering; email-address routing. Real workflow capability for agencies juggling many clients.

    View source ↗
  2. 3y ago

    Updated Add Location Flow

    Updated location-add flow rolled out to all customers after a partial release. Quality-of-life improvement during account setup; no new capability.

    View source ↗
  3. 4y ago

    Delay Publishing Reviews in Review Stream

    Optional 24/48/72-hour delay before reviews publish into the stream, giving agencies time to verify legitimacy and policy compliance. A real moderation lever for cautious operators.

    View source ↗
  4. 4y ago

    Additional Metrics in Agency Performance Reporting

    Agency Performance reporting now breaks out reviews per source (Google, Facebook, Yelp) alongside average rating and new reviews per period. Tighter agency-side metrics for client reporting.

    View source ↗
  5. 4y ago

    Updated Timing of SMS Requst

    Adds a 14-day delay option to SMS review-request timing, expanding scheduling control beyond the prior options. Small but pertinent for businesses with delayed-experience cycles.

    View source ↗
  6. 4y ago

    Updated and Enhanced Prospect Report

    Prospect Report adds nearest-competitor comparisons across overall score, average rating, review volume, recency, and Google sentiment. White-label CTAs preserved. A meaningful upgrade for agency sales pitches.

    View source ↗