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Geckoboard

ANALYTICS
Velocity3.8

Live TV dashboards for business KPIs

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Geckoboard polishes chart visualizations and deepens support-ops integrations in steady cadence

dashboardsintegrationsvisualizationssupport-opstemplates
◆Current state
Geckoboard is in a polish-and-deepen cycle. Chart visualizations are being refreshed one type at a time — column, bar, and now stacked columns, framed by the team as the first new visualization in several years. Integrations get richer filtering (HubSpot cross-object) and faster live data (Zendesk webhook-based status), and Custom Dashboard Templates targets large organizations that have been rebuilding the same dashboard for dozens of teams.
◆Where it's heading
The product is leaning further into the operational-dashboard use case, especially in support (Zendesk, HubSpot, Aircall). Investments split between scaling administration (templates) and surface polish (chart visualizations). Nothing in the recent stream suggests a category move or platform shift; the shape is of a mature SaaS optimizing for retention and per-account expansion.
◆Prediction
Expect the next few releases to continue the chart polish sweep — line charts and pie/donut variants are the obvious unfinished sets — and to roll Custom Dashboard Templates out beyond the initial Zendesk/Aircall/HubSpot trio. A second cross-object filter against Salesforce or another CRM is a plausible follow-up.

◆Recent moves

  1. 8d ago

    Cross-object filtering for HubSpot

    Geckoboard's HubSpot integration gains cross-object filtering, letting metrics filter on properties from associated records rather than only the primary object. It deepens a CRM integration that is already a flagship surface, fitting the pattern of richer-not-broader integration work.

  2. 1mo ago

    Faster updates for Zendesk Agent Status

    Zendesk Agent Status now updates via webhooks rather than polling, so agent and channel changes hit the dashboard the moment they happen. For support-ops customers running Geckoboard on a wall display, this closes one of the more visible lag complaints.

    View source ↗
  3. 1mo ago

    Faster updates for Zendesk Agent Status

    Duplicate feed entry for the same Zendesk Agent Status webhook upgrade. No additional change beyond the primary release entry.

  4. 1mo ago

    Stacked column charts arrive

    Stacked column charts arrive, described by the team as the first new visualization in several years. They let users see a total and its breakdown in a single widget — a small surface but a long-requested gap to fill.

    View source ↗
  5. 1mo ago

    Stacked column charts

    Duplicate feed entry for the stacked column chart launch — same release, thinner copy.

  6. 1mo ago

    Improved bar chart visualization

    Bar charts get a scaling pass and visual refresh — better space utilization for big-screen displays, rounded edges, no user action required. Part of the multi-release chart-polish sweep that has also covered column charts.

    View source ↗