GravityKit
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Comparison · Infra & APIs
Userback vs Velociraptor
A side-by-side editorial comparison of Userback and Velociraptor — release velocity, themes, recent moves, and the top alternatives to consider.
Userback vs Velociraptor: at a glance
What is Userback?
Userback's Sites turn out to be a multi-site workspace, and the first follow-up targets agencies.
Userback has spent 2026 widening where feedback comes from (mobile SDK, Slack, mobile surveys) and adding an AI layer on top (Insights themes, video transcription, AI Context Search). The October 28 follow-up finally shows what Sites is: a per-site container with its own Site Key, settings, widget and feedback list. The new tools are prefixed readable feedback IDs that pass through to Jira, copying widget settings between Sites, open-feedback counts on the Sites page, and survey targeting by query string and hash.
What is Velociraptor?
Velociraptor's recent releases are mostly about patching CVEs.
Velociraptor 0.77.3 shipped on October 5 as a bug fix and CVE release; it also adds an artifact that uploads server results to Azure Monitor and trims the columns emitted by the backup artifacts. 0.77.2 and a 0.76.7 backport in September and August were CVE fixes. The 0.77.1 feature release landed in June, but its notes in the feed only link out.
Userback vs Velociraptor: editorial side-by-side
Userback
5.0INFRA · APIS
Userback's Sites turn out to be a multi-site workspace, and the first follow-up targets agencies.
◆ Current state
Userback has spent 2026 widening where feedback comes from (mobile SDK, Slack, mobile surveys) and adding an AI layer on top (Insights themes, video transcription, AI Context Search). The October 28 follow-up finally shows what Sites is: a per-site container with its own Site Key, settings, widget and feedback list. The new tools are prefixed readable feedback IDs that pass through to Jira, copying widget settings between Sites, open-feedback counts on the Sites page, and survey targeting by query string and hash.
◆ Where it's heading
Sites moves Userback toward running many properties from one account. Copying widget settings and sorting Sites by open feedback are built for agencies with a Site per client. The readable IDs that travel into Jira and other integrations show the same push seen in the 'Sent to Integrations' filter: making Userback the traceable start of a ticket, not a separate inbox.
◆ Prediction
Expect more cross-Site tooling, such as copying integrations or templates between Sites, since the October 28 notes say integrations still have to be set up per Site.
Velociraptor
0.0INFRA · APIS
Velociraptor's recent releases are mostly about patching CVEs.
◆ Current state
Velociraptor 0.77.3 shipped on October 5 as a bug fix and CVE release; it also adds an artifact that uploads server results to Azure Monitor and trims the columns emitted by the backup artifacts. 0.77.2 and a 0.76.7 backport in September and August were CVE fixes. The 0.77.1 feature release landed in June, but its notes in the feed only link out.
◆ Where it's heading
Since June the project has been in security mode, fixing CVEs on the current line and backporting to the previous one. Feature work shows up as new artifacts, here an Azure Monitor export, which keeps Velociraptor feeding results into the logging tools teams already use.
◆ Prediction
Expect further 0.77 patch releases and possibly another backport if new CVEs are published; the timing of a 0.78 feature release is not signaled here.
Alternatives to Userback and Velociraptor
Other Infra & APIs products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Userback or Velociraptor.
Payload CMS
Payload's v4 beta.9 keeps every past image crop and raises the Node floor again.
Nautobot
Nautobot 3.3 alpha 2 adds test helpers and a cable location filter after 3.2.9's token-leak fix.
Clair
Clair 4.10 RC can read SBOMs to match Java vulnerabilities.
Shuffle
Shuffle tags builds almost daily, but the notes are empty.
KrakenD
KrakenD's community edition is shipping only dependency bumps.
See all Userback alternatives → · See all Velociraptor alternatives →
Recent activity from Userback and Velociraptor
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 17d agoUserbackFeedback IDs, and more improvements for Sites
- 1mo agoUserbackIntroducing Sites
- 1mo agoVelociraptorVelociraptor 0.77.3 fixes CVEs and adds Azure Monitor upload
- 1mo agoVelociraptorVelociraptor 0.77.2 patches published CVEs
- 3mo agoVelociraptorVelociraptor 0.76.7 backports CVE fixes
- 3mo agoUserbackUserback Mobile SDK: Now With Surveys
- 4mo agoUserbackNew Feature: Notification History
- 4mo agoUserbackMerging Duplicate Feedback Just Got a Lot Faster
- 4mo agoVelociraptorVelociraptor 0.77.1 feature release ships
- 5mo agoVelociraptorVelociraptor 0.77.1 RC1 opens for testing
- 5mo agoVelociraptorVelociraptor 0.76.6 bug fix release
- 5mo agoUserbackNew Feature: Video Transcription
Frequently asked questions
What is the difference between Userback and Velociraptor?
They serve adjacent needs but don't currently overlap on shipped themes. Userback is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Userback better than Velociraptor?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Userback is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Infra & APIs products to evaluate alongside.
What are the best alternatives to Userback?
Top Userback alternatives in Infra & APIs are ranked by recent ship velocity. Browse the "Userback alternatives" section above for the current picks, or visit /alternatives/userback for the full list with editorial commentary on each.
What are the best alternatives to Velociraptor?
Top Velociraptor alternatives in Infra & APIs are ranked by recent ship velocity. Browse the "Velociraptor alternatives" section above for the current picks, or visit /alternatives/velociraptor for the full list with editorial commentary on each.