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Comparison · it-service-management

OneUptime vs OTOBO

A side-by-side editorial comparison of OneUptime and OTOBO — release velocity, themes, recent moves, and the top alternatives to consider.

OneUptime vs OTOBO: at a glance

FeatureOneUptimeOTOBO
Sectorit-service-managementit-service-management
Velocity score5.02.5
Sparks · 30d00
Top themesobservability, incident management, onboarding, ai assistantitsm, helpdesk, open-source, release-branches
Last editorial update11h ago18d ago
WebsiteVisit →Visit →

What is OneUptime?

OneUptime adds guided setups; Ask AI now builds a monitor, paging and status page from a sentence.

OneUptime shipped 14.0.108 and 14.0.109 on November 12 and 13. 14.0.109 has 229 changes, many of them translations, but adds guided setups from a website address to a tested page, test pages without an incident, revoked SSL certificate checks, and Ask AI that sets up a monitor, paging and a status page from one sentence after a single approval. 14.0.108 put table lineage into alerts, Ask AI, Slack and MCP, and added saved funnels and retention for product analytics.

Read the full OneUptime trajectory →

What is OTOBO?

OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.

OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.

Read the full OTOBO trajectory →

OneUptime vs OTOBO: editorial side-by-side

O
OneUptime
IT-SERVICE-MANAGEMENT
5.0

OneUptime adds guided setups; Ask AI now builds a monitor, paging and status page from a sentence.

◆ Current state

OneUptime shipped 14.0.108 and 14.0.109 on November 12 and 13. 14.0.109 has 229 changes, many of them translations, but adds guided setups from a website address to a tested page, test pages without an incident, revoked SSL certificate checks, and Ask AI that sets up a monitor, paging and a status page from one sentence after a single approval. 14.0.108 put table lineage into alerts, Ask AI, Slack and MCP, and added saved funnels and retention for product analytics.

◆ Where it's heading

After a week of adding new modules, the latest releases focus on first-hour setup: guided flows, setup health checks, a server doctor command and importers from PagerDuty and UptimeRobot. The AI work is moving from explaining incidents to configuring the product. The release pace stays at several large releases a week.

◆ Prediction

More guided setups and AI-driven configuration across the remaining modules are likely, along with continued translation sweeps.

O
OTOBO
IT-SERVICE-MANAGEMENT
2.5

OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.

◆ Current state

OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.

◆ Where it's heading

OTOBO has released in batches across three branches (10.1, 11.0, 11.1 beta) roughly every two months. With 11.1 now on a patch number, upcoming batches should treat 11.1 as the main line while 11.0 and 10.1 get maintenance patches.

◆ Prediction

Expect 11.1.2 alongside 11.0.19 and 10.1.20 in the next batch. Whether 10.1 support ends now that 11.1 is out is unclear from the entries.

Alternatives to OneUptime and OTOBO

Other it-service-management products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either OneUptime or OTOBO.

See all OneUptime alternatives → · See all OTOBO alternatives →

Recent activity from OneUptime and OTOBO

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 11h agoOneUptimeBuild 9526: global config credentials merge
  2. 11h agoOneUptimeBuild 9525: Helm values quoting fixes
  3. 18h agoOneUptimeOneUptime 14.0.109: guided setups, Ask AI builds monitors
  4. 1d agoOneUptimeOneUptime 14.0.108: lineage in alerts, saved funnels
  5. 2d agoOneUptimeBuild 9501: SMS and WhatsApp delivery report fixes
  6. 3d agoOneUptimeOneUptime 14.0.107: data lineage, Crossplane provider, funnels
  7. 18d agoOTOBOOTOBO 11.1.1: first stable tag on the 11.1 line
  8. 1mo agoOTOBOOTOBO 11.1.0 beta 3
  9. 1mo agoOTOBOOTOBO 11.0.18 maintenance release
  10. 1mo agoOTOBOOTOBO 10.1.19 maintenance release
  11. 3mo agoOTOBOOTOBO 11.1.0 beta 2
  12. 3mo agoOTOBOOTOBO 11.0.17 maintenance release

Frequently asked questions

What is the difference between OneUptime and OTOBO?

They serve adjacent needs but don't currently overlap on shipped themes. OneUptime is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is OneUptime better than OTOBO?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. OneUptime is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other it-service-management products to evaluate alongside.

What are the best alternatives to OneUptime?

Top OneUptime alternatives in it-service-management are ranked by recent ship velocity. Browse the "OneUptime alternatives" section above for the current picks, or visit /alternatives/oneuptime for the full list with editorial commentary on each.

What are the best alternatives to OTOBO?

Top OTOBO alternatives in it-service-management are ranked by recent ship velocity. Browse the "OTOBO alternatives" section above for the current picks, or visit /alternatives/otobo for the full list with editorial commentary on each.