BigContacts vs Twenty
Side-by-side trajectory, velocity, and editorial themes.
An SEO CRM-listicle blog feed, publishing in bursts — no product changelog signal.
This is BIGContacts' marketing blog, not a release feed. Entries are CRM-buyer SEO content: a terms glossary, vertical 'best CRM for X' listicles (creators, solopreneurs, electricians, engineers), and CDP-vs-CRM / contract-management roundups. The feed also publishes in clumps — a July 2026 burst, then nothing until a March 2026 batch and older October 2025 posts — so cadence here reflects publishing schedule, not product activity.
The editorial direction is straightforward SEO capture across CRM verticals and comparison keywords. There is no observable product signal in this feed, so no capability trajectory can be read from it.
Expect more vertical CRM listicles and comparison posts; a product read would require the actual release feed, which this is not.
Twenty is turning its open-source CRM into an AI-native, app-extensible platform.
Twenty is an open-source CRM shipping on a weekly cadence — five tagged releases (v2.15 through v2.19) in about three weeks. The work clusters into three arcs: AI chat and agent tooling that operates on workflows and data, a third-party app SDK with a partner marketplace, and email/calendar sync via webhook push. A credit-and-entitlement billing model is being wired through the product in parallel.
The direction is a programmable CRM platform where third-party apps are first-class, AI agents act on records and workflows, and cloud usage is metered by credits while self-host relies on an enterprise license. Recent releases have moved this from scaffolding toward production hardening — declarative app metadata sync, row-level security on API and application principals, and a rebuilt AI streaming pipeline. The open-core split is sharpening: capability stays open, cloud consumption and enterprise entitlements become the paid surface.
Expect the app SDK to keep maturing toward a stable marketplace GA and more product surfaces to move behind credit metering, following the email-metering pattern just shipped. The AI agent toolset should continue expanding from workflow inspection toward more write/act capabilities.
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